Engagement Management Specialist

Requisition ID: 251134

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Enterprise Security’s Security Engineering & Deployment (SED) team is looking for an Engagement Management Specialist within the SED team. Reporting into the Director, Security Engineering Service Delivery, this role offers the opportunity to excel and thrive in a high-performance and results-driven organization. The ideal candidate will collaborate with business line management to deliver high quality, reliable enterprise solutions in an agile and cost-effective manner while complying to the bank’s security standards and policies.

Is this role right for you? In this role, you will:

• Work in close collaboration with SED solutions engineering and delivery teams.
• Understand, translate and articulate SED strategies and roadmaps to multiple stakeholders including executives and the technical teams.
• Build and nurture strategic client relationships through deep understanding of the business line’s needs and ensure SED’s strategic alignment.
• Provide communication/alerts regarding degraded or missed service levels as a part of the problem management escalation process.
• Pro-actively communicate any IT issues and upgrades to your stakeholders.
• Partner with the broader security teams to ensure flawless and speedy deliverables to the clients.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Strong interpersonal skills coupled with an aptitude to achieving technical understanding.
• Excellent communication and leaderships skills, are results-oriented and diplomatically assertive.
• Strong written and oral communication skills. Demonstrated ability to multitask in a fast-paced environment. Excellent personal computer skills in Microsoft Word, Excel, PowerPoint, Outlook.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.