Application Sales Specialist

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration, we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

Overview

The Application Sales Specialist in this role is responsible for Inside Sales and estimating for electric heat tracing (EHT) controls opportunities. Working closely with the sales team, engineering, customers, representatives, contractors, and EPC firms, this role reviews tender documents, drawings, specifications, and customer requirements to prepare accurate quotations and provide technical clarification where required.

What You Will Do

• Inside sales and estimating for electric heat tracing (EHT) controls opportunities, including control panels, control skids, spare parts, and related electrical scope.
• Review customer inquiries, tender documents, drawings, specifications, and client requirements to determine scope, quotation requirements, risks, assumptions, and exclusions.
• Prepare accurate and complete quotations that align with customer requirements, project specifications, internal standards, supplier input, and required bid deadlines.
• Work with external sales, representatives, contractors, EPC firms, engineering, operations, and suppliers to confirm scope, resolve technical questions, and support timely quote development.
• Support EHT control product selection and quotation development, including controller requirements, panel configuration, monitoring points, alarms, communication requirements, spare parts, and supporting documentation.
• Identify scope gaps, technical clarifications, commercial considerations, and value-added solutions that improve alignment between the customer's requirements and Thermon's offering.
• Maintain estimate files and supporting quotation documentation, including drawings, specifications, bills of material, supplier quotations, pricing information, assumptions, and internal review notes.
• Review estimate completeness and accuracy prior to submission, including technical scope, commercial risks, exclusions, assumptions, pricing basis, and closing strategy with Outside Sales and Management support.
• Participate in pre-bid, strategy, and post-bid review discussions to capture lessons learned, support continuous improvement, and strengthen future quotation opportunities.

Knowledge & Qualifications

• Demonstrated organizational abilities and attention to detail
• Ability to work independently and as part of a team
• Confidence and ability to think critically and problem solve
• Excellent communication skills verbal and written
• Customer focused. Able to understand the customer's application and provide solutions and quotations that meet the customer's requirements
• Strong ability to organize and prioritize workload
• Good knowledge of standard manufacturing processes
• Strong understanding of electrical controls, design, and deliverable requirements
• Ability to identify potential problems and resolve problems diplomatically
• Ability to work under pressure with prioritization of RFP due dates
• Journeyman Electrician with industrial electrical experience, or post-secondary education in Electrical Technology, Industrial Controls, or a related technical field.
• 3 or more years of experience in industrial electrical construction, estimating, industrial controls, heat tracing controls, or related manufacturing support is preferred.
• Experience reviewing customer inquiries, tender documents, drawings, specifications, client standards, and supplier documentation to support accurate quotation development.
• Working knowledge of industrial electrical systems and controls, including control panels, wiring practices, relays, contactors, circuit protection, transformers, communication requirements, and control system functionality.
• Experience with electric heat tracing (EHT) controls, including controller requirements, panel configuration, monitoring points, alarms, communication requirements, spare parts, and supporting documentation.
• Knowledge of Thermon heat tracing control platforms such as TCM and Genesis/TNG, or similar industrial heat tracing control systems, is considered a strong asset.
• Strong understanding of industrial products, practices, and standards related to electrical controls, hazardous ratings, and industrial operating environments.
• Experience supporting commissioning, QA/QC, and project documentation requirements is considered an asset, including familiarity with vendor document deliverable register (VDDR) requirements.
• Working knowledge of ERP systems is considered a strong asset.
• Proficiency with Microsoft Excel and Adobe PDF tools is required, including the ability to review, organize, edit, and manage quotation documents, drawings, specifications, and supporting bid information.