Operations Analyst

Expected Salary Range: $65941 - $82426 Annually

Target Variable Performance Pay: 6%

The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification.

The Operations Analyst supports business operations within Toronto Hydro's growing Streetlighting portfolio dedicated to city infrastructure upgrades. This role is responsible for data analysis, reporting, invoicing, vendor management, and budget tracking, including supporting budgeting and forecasting activities. Working closely with leaders, the Operations Analyst helps coordinate projects and supports day-to-day activities.

This posting is for an existing vacancy.

KEY RESPONSIBILITIES:

• Presents findings through technical and business reports, including process maps, graphs, charts, and tables
• Supports Enterprise Resource Planning (ERP) systems, data management, and reporting by maintaining accurate data and preparing regular reports
• Maintains system documentation and supports improvements to databases and tools to enhance reporting and decision-making
• Assists with project coordination and delivery of departmental initiatives
• Supports financial activities, including budgeting, spend tracking, and forecasting
• Supports vendor management activities, including coordinating with vendors (e.g., City of Toronto) and processing invoices
• Conducts data analysis using large data sets, multiple variables, and cost-benefit analysis to identify trends, risks, and opportunities for improvement

REQUIREMENTS:

• Bachelor's degree in Business Administration, Commerce, Engineering (Electrical preferred), or a related field
• One (1) to Three (3) years of experience in engineering, business analytics, financial management or data management (co-op experience accepted)
• Experience in a regulated industry and knowledge of applicable statutory and regulatory obligations is an asset
• Experience managing and analyzing large datasets, and knowledge of programming languages (e.g., R, Python, VBA) is an asset
• Experience supporting financial management activities, including budgeting, spend tracking, and forecasting
• Experience coordinating projects and knowledge of project management principles
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
• Knowledge of Tableau, Alteryx and/or SAP
• Strong business acumen
• Strong problem solving, analytical and decision-making skills
• Highly responsible and proactive, with a customer-focused mindset and a proven ability to build strong, collaborative relationships with stakeholders
• Strong written and verbal communication skills
• Proven ability to manage competing priorities and adapt in a fast-paced environment

TOTAL REWARDS

To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes:

• 100% employer paid Health & Dental benefits
• 24/7 access to Employee & Family Assistance Program and Virtual Healthcare
• Company-paid life insurance and long term disability
• Spending account to support fitness goals (e.g. gym memberships)
• Competitive paid time off (including vacation and parental leave)
• Defined Benefits Pension Plan through OMERS
• Career development and tuition reimbursement
• Exciting employee engagement and appreciation events throughout the year

This position is based in a hybrid environment allowing for remote work two days per week, based on business needs. Employees will be required to come onsite Tuesday to Thursday. You are expected to live in Ontario and within reasonable commuting distance of the office.

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process. As part of this, artificial intelligence (AI) systems may be used to assist in screening, assessing, or selecting applicants for this position. These tools are used in combination with human decision-making to ensure fairness and consistency.

ACCESSIBILITY AND APPLICATION SUPPORT

Toronto Hydro is committed to fostering an inclusive and accessible recruitment process. Thank you for considering a career with Toronto Hydro. We welcome applications from all qualified candidates. If you’re having difficulty using our online application system and require accommodation, please email hr_talent@torontohydro.com or call (416) 542-8000. Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process. Please note this email is for accommodation requests only. Resumes sent to this email address will not be considered. Learn more about our commitment to accessibility.