Corporate Sales & Event Coordinator - C Hotel

Join the Team Behind Hamilton’s Chicest Retreat The C Hotel by Carmens is more than just a place to stay—it’s a modern, stylish destination where exceptional service and unforgettable experiences come together.

Nationally recognized for sincere, attentive service and flawless performance, the heart and soul of the C Hotel’s success is its remarkable team. Whether you’re welcoming guests at the front desk, keeping rooms spotless, coordinating seamless events, supporting sales, or helping deliver memorable banquets, your role is key to creating the warm, polished experience that sets the C Hotel apart. Part of Carmens Group—an award-winning hospitality leader with over 40 years of creating extraordinary moments—you’ll join a close-knit, passionate team dedicated to making every guest feel truly cared for.

If you’re detail-driven, people-focused, and ready to grow your career in a vibrant, fast-paced environment, the C Hotel is your next great opportunity. Why Work for Carmens Group? Career coaching & growth Great Place to Work Certified (2022-2024) Named Best Workplace in several award categories: Most Trusted Executive Teams Best Places to Work in Hospitality & Retail Best Places to Work in Canada Best Workplaces for Women Best Workplaces for Mental Wellness Perks & Benefits Pay on Demand – get paid when you need it Global Hotel Discounts for your travels Comprehensive Group RRSP & Health Benefits Quarterly Incentive Plan Staff discounts at our restaurants Wellness programs & staff events Professional development events and opportunities Employee recognition programs celebrating your achievements and milestones Referral bonuses when you bring great talent to the team Safe, inclusive and supportive workplace culture Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way. Position Details: Job Type : full-time, permanent Vacancy : This posting is for an existing vacancy Compensation : $45,000 - $50,000 with eligibility for quarterly incentive plan AI Disclosure : Your application will be reviewed by our hiring team What you will be doing: As a Corporate Sales & Event Coordinator, you'll drive new business while ensuring corporate and social events are executed seamlessly from initial inquiry through event completion. You'll build strong client relationships, coordinate event details with internal teams, and serve as the primary point of contact throughout the sales and planning process—delivering exceptional service and memorable event experiences. Your responsibilities will include: Actively pursue and secure new corporate and social event bookings through effective outbound and inbound sales strategies. Build and maintain strong relationships with new and existing clients by providing exceptional customer service, communication and negotiation throughout the sales and planning process. Conduct in-person sales appointments, venue tours and sales calls for prospective and returning corporate and social clients. Prepare proposals, event contracts, collect deposits, and accurately track sales opportunities to ensure revenue targets are achieved. Plan, organize and finalize all event details for corporate and social events, ensuring an exceptional client experience from booking through execution. Conduct event detail meetings with clients, creating accurate Banquet Event Orders (BEOs), floor plans and all supporting event documentation required by the operations team. Create and review event floor plans to ensure accuracy, proper room layouts and guest capacities. Respond promptly to client inquiries, questions and concerns by phone and email, providing timely, professional and personalized service. Assist clients throughout the planning process by recommending enhancements, upgrades and additional services that elevate their event experience while utilizing effective upselling techniques. Liaise with suppliers and preferred vendors to support clients with décor, entertainment, rentals and other event services, ensuring adherence to venue policies and procedures. Maintain strong communication and collaboration with the operations team, culinary team, Maître D', and other event staff to ensure flawless event execution. Attend and lead pre-event meetings to communicate event details and ensure all departments are aligned for successful execution. Utilize Event Temple to manage client accounts, track leads, prepare contracts, maintain event details and follow up on sales opportunities. Monitor sales performance and contribute innovative ideas and strategies to increase inquiries, bookings and overall revenue. Stay current on hospitality, corporate event and industry trends, competitor activity, market conditions and product innovations through ongoing professional development. Attend and participate in sales, operations and Carmens Group meetings as required. Perform other related duties as required. The Spark You Bring to Every Event Post-Secondary education, specialization in Event Management, Professional Event Planning, Tourism, Hospitality Management, Social Sciences, or Arts preferred. 2-3 years of experience in event planning, catering, hospitality, or events-based role. Knowledge of Event Temple is considered an asset.

Canadian Professional Sales Association (CPSA) certification considered an asset.

Strong communication skills and confidence interacting with clients, vendors, and team members. A client-first mindset with a passion for creating memorable events. Proven ability to stay organized and effective in fast-paced, high-pressure situations. Flexible work schedule, including evenings and weekends to address client needs.

We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories.

Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time. Are You Ready to Take the Lead? If you’re a passionate service professional who thrives in fast-paced event environments and takes pride in creating unforgettable guest experiences, this is your moment. Apply today and let’s deliver something extraordinary—together. Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.

• Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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