Key Activities
Reporting to the Manager, Security Services, the incumbent is accountable for the security of the NAC facilities while providing security, information and customer service to everyone, including the visiting public and staff of the National Arts Centre.
Additional duties include but not limited to:
•Attend the central command office by managing access for visitors, artists, deliveries and employees and responding to inquiries and operational needs;
• Document all routine activities and incidents using the Security Management Software;
• Monitor fire alarm panels, CCTV systems and other video surveillance equipment;
• Operate access the control systems, including sensors and motion alarms, and investigate disturbances;
• Direct pedestrian and vehicle traffic inside and outside NAC premises;
• Administer building keys and access cards;
• Respond to medical emergencies and provide first aid, CPR or AED support until emergency services arrive;
• Provide outstanding professional and responsive customer service while assisting with safety concerns, illness or emergencies;
• Conduct regular patrols of the facility at all times, including outside performance hours;
• Monitor and support crowd control during performances, events, or during general high-volume periods;
• Secure the premises by locking and unlocking entrances or doors as required;
• Maintain situational awareness and respond proactively in high-volume or dynamic environments.
Skill Requirements
• High school diploma;
• Minimum of three (3) years of related security experience is preferred;
• Valid provincial Security Guard License is required;
• Familiarity with Microsoft Office Suite, CCTV and Security Management systems;
• Must be able to stand, walk & exert well paced mobility for up to eight (8) hours;
• Strong problem-solving skills and ability to work independently;
• Effective organizational skills, with the ability to manage multiple priorities;
• Strong interpersonal skills, tact, and discretion when interacting with patrons and employees;
• Demonstrated commitment to customer service excellence;
• Fluently bilingual in both official languages (English and French) with strong communication and interpersonal skills;
• Strong verbal and written communication skills, including the use of radios, emails and telephone;
• Demonstrated ability to write clear, accurate, and detailed daily reports;
• Ability to follow directions and work with limited supervision;
• Ability to work under pressure and to react calmly, quickly, efficiently and appropriately in emergency situations;
• Knowledge of crowd control in emergency situations;
• Understanding of the Ottawa downtown core environment;
• College diploma in Law & Security will be an asset;
• First Aid and CPR certificates would be an asset;
• WHMIS training (asset; will be required upon hire);
• Ability and willingness to work rotating shifts (including nights and weekends) to meet demands of a 24-hour operation;
• A past record of satisfactory attendance and punctuality is a requirement. *
*Regular attendance at work is an expectation of employment and an essential part of every job.
SECURITY OFFICER • Ottawa Ontario, CA
A national defense organization is seeking a Military Police Officer to lead teams, enforce laws, and manage operations both in Canada and internationally.Candidates with a university degree, espec... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
Join SecurityScorecard's STRIKE team as a Senior Research Engineer in Threat Intelligence.Drive the conversion of research into practical security applications that safeguard clients.In this integr... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
Security Officer - Casino SecurityApplylocations: Hard Rock Hotel & Casino Ottawatime type: Part timeposted on: Posted Todayjob requisition id: R8382Our team members are the key to our comp... Show more
Become a Loss Prevention Officer, ensuring store safety and enhancing customer service in a retail environment.This strategic role balances security tasks with engaging client interactions.As a Los... Show more
Opportunity We are seeking a Senior Advisor for Defence and Security to play a pivotal role in strengthening EY’s presence across Canada’s Government & Public Sector, with a focus on the Depart... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
Explore a career as a Conflict Resolution Officer at CCTS, where your skills will help navigate customer disputes in a permanent, full-time role.This position emphasizes metrics and resolution stra... Show more
Secure a position as a Security Officer at Hard Rock Ottawa, focusing on safety and guest services in a vibrant casino environment.This part-time role also involves monitoring and reporting.In the ... Show more
Join Hard Rock Hotel & Casino Ottawa as a Part-Time Casino Security Officer and contribute to a safe gaming environment.Monitor activities and assist guests while ensuring compliance with safety st... Show more
We are seeking a Senior Advisor for Defence and Security to play a pivotal role in strengthening EY’s presence across Canada’s Government & Public Sector, with a focus on the Department of National... Show more
We are seeking a vigilant and dedicated individual to ensure the safety and security of Private facilities.Extensive interior and exterior foot patrols.Preventing unauthorized access.The ideal cand... Show more
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us.We offer a comprehensive benefits package that all... Show more
Seeking a proactive Senior Officer Training Technician to enhance security training materials remotely.Leverage your expertise in weapons, tactics, and systematic training approaches to address gap... Show more
Support the development and administration of WSP’s Corporate Security Program, excluding cybersecurity/IT and facility security, and provide security services for Government of Canada and defence-... Show more
){kind=logo}
