medical receptionist

Education

• Other trades certificate or diploma
• or equivalent experience

Work setting

• Private sector
• Urban area
• Health care institution, facility or clinic

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Provide customer service

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• MS Office
• Electronic mail
• MS Access
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Screening questions

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

Experience

• 2 years to less than 3 years

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available