Operations Student

Job Description

Job Description

Salary : Starting at $21 / hour

General Bank of Canada is a Schedule 1 Chartered bank headquartered in Edmonton, Alberta, and part of the Wheaton Group.Our journey began in the 1950s with an entrepreneurial spark that has grown into one of Canadas fastest-growing small banks, delivering innovative financing solutions across automotive, aviation, and commercial sectors.

At GBC, our core values of Trust, Discipline, People-Centric Approaches, and Innovation drive every decision we make. We leverage our nimble structure to pioneer forward-thinking banking solutions in the digital era. Proudly certified as a Great Place to Work for six consecutive years, we are dedicated not only to transforming banking but also to making a real impact in the communities we serve. Since 1969, our ongoing partnership with United Way has fueled volunteer initiatives, fundraising, and community programs that truly change lives. When you join our team, youre contributing to a future where innovation and community go hand in hand. We love it here and know you will too!

The Opportunity

GBC is the perfect place for students looking to kick off their career by joining the Bank as a Summer Student. This is a unique opportunity where candidates will apply to a general posting, and through assessments and interviews, as well as considering candidates preferences and interests, will be matched with one of three various teams hiring Summer Students.

As an Operations Summer Student, you will be a key contributor on one of three various Operations teams including Credit, Customer Service, and Funding & Dealer Services. Students eager to shape the future of banking will find this opportunity highly rewarding. It offers significant potential for learning and growth, with the possibility of part-time employment following the summer term.

Summer Students will dive into the world of banking and finance to develop practical skills in areas such as financial analysis, customer service, credit adjudication, collections and administration. Gaining exposure to the dynamic and quickly evolving banking sector, you will have the opportunity to collaborate with seasoned professionals, broaden your network, and establish a solid foundation for a successful career in business.

GBC offers the chance to work in an industry that is integral to our daily lives and our economy while enjoying the advantages of a smaller, locally owned family business. Our unique blend of banking and entrepreneurship, coupled with our dedication to feedback and coaching, ensures a rewarding and enjoyable work experience for students.

About the Positions

Each Operations team offers a unique opportunity for students to explore different business lines and industries. We are dedicated to aligning students with roles that match their educational background, academic and volunteer experiences, and personal interests and preferences. This ensures a meaningful and cohesive experience for everyone involved.

Below, you will find descriptions of the summer employment opportunities available with each of our Operations teams.

Credit

The Credit department is dedicated to providing quick, reliable, and thoughtful adjudication of auto loans across Canada. This role will exercise sound judgment in applying credit policies and guidelines to ensure timely credit decisions that balance the banks risk appetite and growth. They will build strong relationships with dealership financial services managers, promoting sound business partnerships and reinforcing the banks commitment to reliable, high-quality service in the auto loan industry.

Customer Service

The Customer Service team at General Bank of Canada provides personalized, efficient, and expert support for auto loan inquiries through phone and email. In this role, they will be responsible for providing personalized and efficient support for auto loan inquiries through phone and email. This role requires a collaborative and solutions-focused approaches to help ensure seamless customer interactions and strengthen relationships, to reinforce the banks commitment to exceptional service.

Funding & Dealer Services

The Funding and Dealer Services team plays a key role in processing and reviewing retail auto loan documentation, ensuring compliance with policies and regulations, and funding loans with precision and efficiency.This role includes maintaining loan files, identifying inconsistencies in applications, and supporting dealership inquiries. You will also have the chance to support managing lien registrations, conducting searches, performing administrative tasks, and recommending process improvements to enhance efficiency and support the Banks culture of continuous improvement.

What You Bring to the Table

• Students who are actively enrolled at a post-secondary institution, with a preference with those majoring in business, finance, accounting, business strategy, communications, or other relevant faculties.
• Students with organizational, time management, and prioritization skills, with acute attention to detail to meet deadlines effectively.
• Students who are customer-focused, empathetic, and dedicated to delivering exceptional service while embodying the values of General Bank.
• Students who are proficient in Microsoft365 (Outlook, Word, Excel) and adept at utilizing technology.
• Students who thrive in a dynamic, fast-paced environment, demonstrating flexibility, multitasking abilities, and adeptness in handling multiple systems concurrently
• Students who are innovative, creative thinkers and are committed to contributing their ideas to help improve the Bank.
• Students who are eager to work in a professional, banking setting and personally contribute to a positive work environment.
• Students with previous customer service or financial services experience is considered an asset.

Position Details

Status : Temporary, fulltime

What GBC Brings to the Table

We proudly offer a competitive compensation package including salary and benefits. As a student employee, you can also expect to experience :

How to Apply

Students looking to meet us in person, can find us at the University of Alberta (U of A) CESA Business Career Fair, January 29th, 2026.

General Bank of Canada is an equal-opportunity employer, and we are committed to fostering an environment where all employees are welcome and supported. We are dedicated to building an inclusive workforce that reflects the diversity of our communities, and customers. Accessibility is important to the Bank and if you require accommodations during the interview process, please let us know by contacting our HR team .

Applicant Privacy Notice

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