Role Responsibilities
Reporting to the Stakeholder Relations Manager, the Issues Coordinator is a member of the Stakeholder Relations Branch within the Capital Planning Sector. The position supports the management of information and issues in the sector, working with sector, division, department, and other Government of Alberta (GoA) staff to provide the Minister, Deputy Minister (DM), Assistant Deputy Minister (ADM), and Executive Director (ED) with high-quality information.
The position liaises with Communications, the Financial Services and Capital Planning Assistant Deputy Minister's Office (FSCP ADMO), as well as branch, sector, and divisional staff to provide direction on information products to ensure they are accurate and meet the needs of those requiring a response. The Issues Coordinator provides sector staff with clear processes and tools to support briefing various individuals, including the Manager, Directors, the ED, ADM, DM and Minister, on key issues and essential information. This role builds capacity across the sector by identifying underlying issues, anticipating challenges, developing stakeholder engagement strategies, and ensuring policy alignment to support organizational priorities. The outcomes of this position directly impact the credibility of the Minister, the DM, the ADM, the ED, and the department overall, and directly impact the service and information provided to others in search of information.
The Issues Coordinator role actions the following tasks as a part of their role:
Key Responsibilities
• Manage and coordinate issues and information for the Capital Planning Sector, including urgent and emerging matters, to support effective decision making by senior leadership.
• Track, review, and manage deliverables such as briefings, correspondence, action requests (ARs), reports, presentations, and other information products to ensure accuracy and timeliness.
• Draft, edit, and finalize briefings, correspondence, and AR materials for the Minister, Deputy Minister, Assistant Deputy Ministers, Executive Director, and senior leadership, ensuring appropriate tone, format, and alignment with ministry priorities.
• Analyze, synthesize, and communicate complex information clearly and concisely to support planning, policy alignment, and executive decision making.
• Identify, research, and monitor emerging issues and trends, escalating risks as required and providing recommendations and strategic advice to the Stakeholder Relations Manager.
• Liaise with internal and external stakeholders, including the Minister’s Office, Executive Correspondence Unit, ADMOs, Communications, and other ministries, to coordinate responses and ensure consistent messaging.
• Ensure communications and information products comply with relevant legislation, policies, and guidelines, including Access to Information and Protection of Privacy (ATIA/POPA) requirements.
• Develop, document, and maintain processes and tools, such as standard operating procedures and guidance materials, to support consistent and high quality briefing and correspondence practices across the sector.
• Provide issues management and problem solving support for politically sensitive and high profile matters, balancing confidentiality, fiscal integrity, and stakeholder expectations.
• Collaborate closely with Communications to review and contribute to key messages, speaking notes, news releases, presentations, and other public facing materials.
• Support and lead stakeholder engagement activities, including planning and organizing capital planning engagement sessions, meetings, workshops, and related materials.
Please to view the job description for this position.
Issues Coordinator • Edmonton, Alberta
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