Manager, Payroll Operations

Requisition ID: 254046

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note, this is a temporary full-time opportunity that will go until October 2027.

The Manager, Payroll Operations is responsible for leading and managing a team of Payroll Analysts in completing activities related to the payroll processes. This role acts as an escalation point in payroll processing BAU, resolving inquiries through the Case Mangement system, employee claims, leave data discrepancies/errors, and ensures all activities are complete in accordance with the Bank’s policies and procedures, and standard regulations.

Is this role right for you? In this role, you will:

• Lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Provide day-to-day guidance to Payroll Analysts on the proper usage of the case management systems to drive accurate, effective and efficient responses to inquiries from internal and external partners regarding Time & Payroll policies and procedures.
• Lead and manage the team of Payroll Analysts in assisting with activities related to the payroll and time processes
• Facilitate the completion of the Record of Employments (ROE’s) on a bi-weekly or as needed basis
• Facilitate with the investigation of time/leave data discrepancies/errors, resolve errors as required
• Hold self and team accountable for ensuring the accurate administration, remittance and reporting of payroll related activities in compliance with relevant employment standards and legislations
• Provide leadership, guidance, and prioritization for all activities
• Provide expertise on matters related to payroll and time, resolve escalated medium risk inquiries or concerns
• Seek opportunities to improve/enhance payroll processes and delivery, provide insights and recommend solutions to the Senior Manager, Payroll
• Assist with managing the bi-weekly payroll process using the SAP Payroll System on an as needed basis
• Complete month-end and year-end closings and respective summary reporting on an as needed basis

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

• 2 to 5 years of prior experience in a supervisory for leadership role
• Post-secondary degree in Business or Human Resources or pursuing education in related field
• Prior SAP knowledge is a must
• Knowledge of HR foundations
• Deep understanding of Bank policies and procedures
• Strong knowledge of organizational structure and complexity
• People leadership skills including mentoring and training
• Proven teamwork capabilities; strong relationship management and interpersonal skills
• Strong planning and organizational skills
• Strong and very solid analytical skills, problem solving, critical thinking, and detailed oriented.
• Advanced knowledge of Excel and proficient knowledge of Power Point, and Word.
• Ability to deal with conflict resolution and different personalities
• Attentive to details and deadlines; ability to manage multiple initiatives
• Must exhibit good judgment and authority, along with skills to provide solutions and expertise

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.