Lead Hand - ISO Security Personnel

Requisition ID: 408708

Position Number: 20088753

Posting End Date: August 19, 2026

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre - Health Sciences Centre

Department / Unit: Patrol Security Services 3

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Nights;Weekends;Non-Conforming

Work Arrangement: In Person

Daily Hours Worked: 12.00

Annual Base Hours: 2080

Salary: $39.646, $40.820, $42.030, $43.279, $44.564, $45.884

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the direction of the ISO Supervisor, the incumbent is responsible for assisting in the supervision, guidance, and direction of security staff to ensure the safety and security of hospital buildings, grounds, employees, patients, and visitors. Performs regular functions of the security staff as required.

Experience

• Minimum 1-year experience as an Institutional Safety Officer (ISO).
• Must have or be able to acquire within a reasonable period of time a thorough knowledge of occupational hazards and safety precautions and regulations applicable to the area of supervision.

Education (Degree/Diploma/Certificate)

• Completion of Grade 12 or equivalent.
• Successful completion of a recognized supervisory or personnel management course required.

SPECIAL TRAINING:

• Successful completion of Qualified Persons training and demonstrate competency in order to be designated as per the Mental Health Act. Must also be able to demonstrate ongoing competency and capacity in order to maintain that designation as per the program requirements.
• Successful completion of the ISO Training Program.
• Demonstrated completion of annual training required.

Certification/Licensure/Registration

• Must possess a valid Manitoba Security Guard License and/or any future license mandated by Manitoba Justice to perform the duties of a Security Guard.
• Must possess valid ISO certification/designation.
• Must maintain ISO designation.

Qualifications and Skills

• Must have the ability to communicate effectively (oral and written).
• Must be able to work at extreme heights to support Heliport operations.
• Must be able to perform activities that include helipad pre-landing inspections, activation of emergency systems and assisting patient off-loads.
• Must be fluent in reading, writing, and speaking English.
• Demonstrated ability to use a two-way radio is required.
• Ability to interact well with others.
• Ability to retain information which is of a confidential nature.
• Must possess tact and diplomacy.
• Demonstrated ability to use discretion and good judgement.
• Ability to work independently with minimal supervision.
• Demonstrated ability to adapt readily to stressful situations.
• Mature, professional manner.
• Ability to communicate clearly and effectively.
• Good interpersonal communication skills.

Physical Requirements

• Position requires a considerable amount of walking, running and the physical ability to restrain or evict unauthorized individuals.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.