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Manitoulin Transport
PC Technician - MississaugaManitoulin Transport • Mississauga, ON, CA
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PC Technician - Mississauga

PC Technician - Mississauga

Manitoulin Transport • Mississauga, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

  • Resolve the daily technical issues reported by end users in the company
  • Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA’s
  • Troubleshoot problems with laptops, desktops and other equipment and perform hardware replacements or upgrades as needed
  • Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals
  • Provide training on new and existing applications as required
  • Working with the Infrastructure group when required
  • Create how-to documentation to assist people with various computer tasks
  • Assist with or lead team initiatives
  • Physically install and deploy new equipment as required
  • Be available for flexible hours when required
  • Scheduled to work on-call
  • Maintain asset and system records
  • This is an In Office position
  • Other duties as assigned

Qualifications

  • Completion of a college diploma and minimum of 2 - 3 years related experience
  • Experience with the setup and maintenance of network PCs, laptops and printers
  • Ability to fully troubleshoot and support Microsoft Windows and Mac users

Additional Information

What do we offer you?

  • Competitive wages
  • Comprehensive Benefits Program
  • Profit-Sharing Opportunities
  • Rewarding Careers
  • Opportunities for Growth and Advancement
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PC Technician - Mississauga • Mississauga, ON, CA

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