Human Resources Associate

Job Description:

Duties & Responsibilities:

1. Updates, maintains, and audits/troubleshoots employee data in the Human Resource Information System by:

• Compiling, documenting, entering, updating and auditing college employee contracts and employment data, benefits, compensation, personal information, employee status, job information, position information and leaves.
• Reviewing, confirming and ensuring all information is correctly and timely entered into the Workday HRIS.
• Working with payroll staff and other departments to obtain information, clarifying details and making changes to employment and benefit records.
• Troubleshooting pay impacting issues in HRIS system.
• Preparing or reviewing employment related reports such as monthly increment, seniority listing and staff service reports.

2. Supports Recruitment activities by:

• Conducting or invigilating standard clerical or PC tests.
• Drafting and preparing staff and faculty employment offer letters and notification of changes to employment for review and signature by HR Partner or the Manager, including information such as the appropriate salary, benefit, seniority and other entitlement or employment clauses.
• Assisting and advising departments with hiring students.

3. Provides general human resources information and office support by:

• Responding to a variety of requests by telephone, e-mail, written correspondence, and in-person enquiries from college employees, students and the general public regarding posting, recruitment, employment, pension, salary, promotion, leaves, benefits and other matters as they arise. Interprets the terms and provisions of the collective agreement and related policies under the general guidance of the HR Partner.
• Preparing a variety of form letters, correspondence, memoranda, and reports and providing assistance to the HR Partners and other staff within the department in generating communications.
• Receiving, delivering and processing confidential and or sensitive information from employees and referring matters to HR Partners.
• Creating, organizing and maintaining recruitment, employee and various office files (paper and electronic).
• Providing backup to other Associates on the team as required; e.g. vacation leave, work overload and other occasions.
• Assisting with the coordination of orientation sessions.
• Performing other related duties as assigned.

4. Completes employee enrolment and benefits administration by:

• Determining employee benefit eligibility in accordance with the applicable collective agreements and benefit plans and policies.
• Providing advice to employees and managers regarding benefit entitlements.
• Providing assistance to faculty and staff in the completion of various forms such as applications and changes for benefits and leave requests.
• Liaising with employees, payroll, benefit insurance carriers, and the Pension Corporation to give/obtain information and resolve issues. May refer difficult problems to HR Partners as required.
• Processing Pension requests such as service purchase, transfers and other options as offered by the Pension Corporation.

5. Assists in employee and labour relations by:

• Providing support to the HR Partners in grievance proceedings including, but not limited to, compiling employee files, taking meeting minutes, and drafting confidential correspondence.
• Supporting the HR Partners participating on the Bargaining Committee. Duties may include, but not limited to, compiling and verifying data, and researching special topics.
• Responding to general enquiries and reviews processes in accordance with collective agreements, policies, procedures and employment guidelines.
• Tracking and following-up on probationary period reviews and faculty evaluations.
• Monitoring and ensuring seniority calculations are correct.
• Identifying and referring difficult matters requiring interpretation to the HR Partners.

6. Performs other assigned duties:

• Assisting HR Partners in completing WCB claim applications and forwarding them to the appropriate party.
• Providing information to employees and students regarding the WCB claim process.
• Monitors employee absences due to illness and assists with processes to ensure timely employee application for STD and LTD benefits under guidance of HR Partner.
• Assisting with special projects related to Human Resources matters.
• Assisting in the creation and implementation of HR processes and policies.

Qualifications Required:

Education & Experience:

• Completion of Human Resources Diploma and a minimum of two years’ experience working in a Human Resources position preferably in a unionized environment or an equivalent combination of education, training and experience may be considered.
• Knowledge of provincial and federal legislation covering Human Resource practises such as the Employment Standards Act, Freedom of Information/Protection of Privacy and Human Rights.
• Knowledge of and experience with current Human Resource Management practices.
• Knowledge of and experience with benefits and compensation data and business processes.
• Knowledge and experience with computer applications and databases with the ability to identify and resolve difficulties with information input and retrieval.
• Experience working with integrated corporate HRIS such as Workday or similar cloud-based ERP preferred.

Skills & Abilities:

• Must have organizational and time management skills in meeting deadlines, working under pressure with high volume, working with data, systems, and working with frequent interruptions.
• Intermediate to Advanced working level with MS Office (including MS Access).
• Confidentiality in working with employee information and files.
• Ability to work independently and in a team environment.
• Strong problem solving skills, quick learner and ability to work within a team environment.
• Demonstrated customer service skills and ability to provide a wide range of information and advice to internal and external clients. Proven professionalism and discretion at all times.
• Strong computer skills, including MS office applications with strong skills in MS Excel. Knowledge of Workday an asset.

Additional Info:

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honouring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial security, and work-life balance.

** Eligibility and entitlements may vary based on the employment group, and if the position is temporary, part-time, or casual **

We offer the following benefits:

• Extensive medical, dental, and vision coverage

• Hybrid-work program for eligible positions

• Generous vacation package plus paid time off during college winter closure (1 week in December)

• Employer paid defined benefit pension plan

• Potential eligibility for educational, training, and developmental programs

• Access to on-site daycare subject to availability

• Tuition waivers for courses at Langara College, subject to space availability

• Course/program tuition reimbursements

• Wellness classes and campus engagement events

Salary Range:

$31.34 - $43.88 per hour

Pay Grade:

Admin Paygrade 04

Compensation beyond the mid-point requires approval by the Public Sector Employers’ Council Secretariat (PSEC).

Scheduled Weekly Hours:

35

Hours may vary according to the needs of the department.

Closing Date:

Wednesday, May 13 2026

People and Culture is committed to embracing, honoring, and promoting diversity, equity, and inclusion in our workplace. We remain dedicated to focusing our efforts on creating an inclusive employee community that fosters a sense of safety and belonging for everyone. We humbly acknowledge that we are just beginning our journey, which includes engaging in our own internal learning and creating a data-driven action plan that supports the integration of EDI practice into the work of People and Culture and the work we do with employees and leaders. Langara College welcomes applications from everyone including people from groups that are experiencing inequity including, but not limited to, Indigenous people, racialized people, people with disabilities, and members of the 2SLGBTQIA+ community. If there are any barriers that you are experiencing or an accommodation that we can provide to support you through the application process, please us.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.