Food Manager Trainee

Key Responsibilities:

• Work alongside the Food Store Manager to learn daily store operations, leadership responsibilities, merchandising standards, inventory control processes, scheduling concepts, and operational procedures in preparation for future leadership opportunities.
• Provide exceptional guest service by responding to customer inquiries, promoting Co-op products and services, resolving concerns professionally, and contributing to a World Class Customer Experience.
• Assist with food preparation, production, packaging, labeling, product rotation, merchandising displays, stocking shelves, and maintaining product quality standards throughout the store.
• Learn and apply Occupational Health & Safety requirements, WHMIS standards, food safety procedures, sanitation practices, asset protection standards, and Heritage Co-op policies while promoting a culture of safety.
• Complete administrative duties including reports, inventory documentation, receiving processes, operational paperwork, and other assigned tasks to support efficient store operations.
• Support department projects, promotional activities, seasonal displays, inventory counts, store initiatives, and other operational priorities while working collaboratively with Team Leaders and management.

• Upon completion of the program, the Food Manager Trainee may be assigned to a location within our market area.

Education and Experience:

• High school diploma or equivalent is required.
• Post-secondary education in Business, Retail Management, Agriculture, Food Service, Management, Commerce, or a related field is considered an asset.
• Previous retail, grocery, food service, hospitality, or customer service experience is required.
• Leadership, supervisory, team lead, or management experience is considered an asset.
• Experience within a food retail environment is considered an asset.
• Experience working with inventory, merchandising, food production, food preparation tools or retail operations is preferred.
• Food Safe Certification is considered an asset.
• WHMIS Certification is considered an asset.
• Strong leadership potential and a desire to pursue a career in retail management.
• Ability to work independently and collaboratively in a team-oriented environment.

• Applicants must have a reliable vehicle and a willingness to work in various assigned locations within our market area. Valid driver's license is considered an asset.

• Strong organizational, communication, and interpersonal skills.

• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to safely operate food preparation and merchandising equipment.
• Ability to lift, carry, push, and pull merchandise and equipment as required.
• Commitment to continuous learning and professional development.

Competencies:

• Customer Focus: Builds positive relationships with members and guests while consistently delivering exceptional service.
• Leadership Potential: Demonstrates initiative, accountability, sound judgment, and a willingness to develop management competencies.
• Communicates Effectively: Shares information clearly, listens actively, and communicates professionally with team members and customers.
• Collaborates: Works effectively with others to achieve departmental and organizational goals.
• Operational Excellence: Supports efficient store operations while maintaining high standards of quality, safety, and service.
• Attention to Detail: Maintains accuracy in merchandising, food production, inventory management, and operational documentation.
• Adaptability: Responds positively to changing priorities and evolving operational requirements.
• Drives Results: Completes assigned tasks efficiently and demonstrates commitment to achieving individual and store performance objectives.
• Safety Awareness: Maintains compliance with food safety, occupational health and safety, and operational standards while promoting a culture of safety.

What We Offer:

• A Competitive Compensation and Benefit Package: Our Team Members receive competitive salaries and a comprehensive benefits package which includes Group Life Insurance, Short & Long-Term Disability, Extended Health and Dental, and an employer-contributed pension plan matched at 6% of salary.
• Leadership Development Opportunities: This role provides hands-on operational and leadership training designed to prepare candidates for future advancement opportunities within Heritage Co-op.
• Inclusive Work Environment: