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hotel front desk clerk
hotel front desk clerkA Banff Boutique Inn • Banff, AB, CA
hotel front desk clerk

hotel front desk clerk

A Banff Boutique Inn • Banff, AB, CA
13 days ago
Job type
  • Full-time
  • Permanent
Job description
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • or equivalent experience
  • Work setting

  • Staff accommodation available
  • Hotel, motel, resort
  • Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Internet
  • Transportation/travel information

  • Public transportation is available
  • Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Outgoing
  • Screening questions

  • Are you authorized to work in Canada?
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you live near the job location?
  • Employment terms options

  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call
  • Employment terms options

  • Day
  • Weekend
  • Overtime available
  • Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site housing options
  • Team building opportunities
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Hotel front desk clerk • Banff, AB, CA

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