CloudOps Engineer

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

This is a hybrid role based out of Vancouver. Hybrid is 3 days a week onsite, two days a week remote.

This job might be for you if...

You can play nice with both humans and machines. You enjoy solving problems. If you don’t know the answer, you’ll dig until you find it. You are passionate about delivering cloud solutions that are robust, scalable and reliable.

This role is part of the SAP T&I Analytics, Cloud operations team where we work with the latest cloud technologies. We are a global team that contributes to the success of Cloud products by providing 24x7 support. If you are looking to join a friendly, passionate team with limitless potential, we’d love to meet you!

A day in the life of a CloudOps Engineer:

• Ensure the highest level of uptime and Quality of Service (QoS) for our customers
• Provision, monitor and operate cloud services in a globally distributed team
• Analyze and solve operational issues, and respond to incidents
• Conduct root cause analysis and implement continuous improvements
• Partner with local product development team to design and enhance the services
• Develop automation for testing, deployment, scalability, management & visibility of our services
• Work in a diverse environment and cross-train with other global team members
• Willingness to work occasional weekends as we ensure operation for our customers worldwide

The skills we look for:

• Bachelor’s Degree or equivalent experience in Computer Science or Engineering
• Applied programming skills: JavaScript, Python, Shell, SQL
• Basic knowledge of Cloud Computing and Databases
• Exposure to the automation tools such as Jenkins, Terraform, Ansible, etc.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Excellent communication and prioritization skills

Your experince includes:

• 1-3 years internship or real-world experience
• Basic understanding of web services, networking, virtualization and internet protocols
• Supporting software that runs on public cloud stacks such as AWS, Azure, Google Cloud, etc.

Amazing benefits:

• Gain an understanding of building a Cloud platform from the ground up
• Work with and learn one of the fastest growing platforms in the world
• Opportunity to own critical infrastructure services that serve global customers
• Access to wellness center that includes gym, personal trainers, mediation room and even nap rooms
• Other workplace perks such as a mini-mart stocked with snacks & beverages, games room (yes, we host board games nights/video games tournaments) and pre-paid lunch card

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 77500-166200CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451240 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

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