customer service supervisor (except financial services)
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Tasks
- Organize and maintain inventory
- Prepare reports on sales volumes, merchandising and personnel matters
- Establish work schedules
- Authorize payments by cheque
- Authorize return of merchandise
- Assign sales workers to duties
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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