Membership Sales Associate

We are looking for people who want to make an impact, build relationships, and help others achieve results. If that sounds like you, we'd love to meet you.
Application Instructions
In your resume or cover letter, please include:

1. A brief summary of your personal fitness journey and current workout routine.
2. Any sales experience you have, including memberships, retail, service, or commission-based sales.
3. Why you are interested in working at Orangetheory Fitness.

Applications that do not include fitness and sales information will not be considered.


Job Description:

• Creating an exceptional experience for every member who walks through our doors
• Welcoming members and guests with energy, enthusiasm, and professionalism
• Conducting studio tours and introducing prospective members to Orangetheory Fitness
• Following up with leads and booking introductory workouts
• Guiding first-time guests through their Orangetheory experience
• Recommending memberships and helping people commit to their fitness goals
• Answering phones, responding to inquiries, and managing daily administrative tasks
• Resolving member concerns with professionalism and empathy
• Working closely with coaches and studio leadership to create a positive member experience
• Maintaining a clean, organized, and welcoming studio environment

Who Will Thrive Here

• You genuinely enjoy connecting with people
• You are confident starting conversations and building rapport
• You are motivated by goals and results
• You are comfortable discussing memberships and making sales recommendations
• You are dependable and show up when you're scheduled
• You bring positive energy, even during busy shifts
• You enjoy being active and living a healthy lifestyle
• You work well independently and as part of a team

Qualifications

• Must be 18 years of age or older
• High School Diploma or GED equivalent
• Customer service experience preferred
• Sales experience is considered a strong asset
• Basic computer proficiency
• Strong communication and listening skills
• Ability to empathize, problem-solve, and handle difficult conversations professionally
• Punctual, reliable, and accountable

Physical Requirements

• Standing and walking for most of your shift
• Frequent in-person and phone conversations
• Occasional lifting of up to 75 lbs

What We Offer

• Complimentary Orangetheory Fitness membership
• Ongoing training and development
• Growth opportunities within the organization
• A team that genuinely cares about helping people live healthier lives
• A workplace where fitness is part of the culture, not just the product

We are looking for people who actively prioritize their own health and fitness. You don't need to be a coach or fitness professional, but you should enjoy working out, understand the value of exercise, and be excited to be part of a fitness-focused community.


Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory Fitness is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment and business decisions at Orangetheory Fitness are based on business needs, job requirements, and individual qualifications, without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other status protected by the laws or regulations in the locations where we operate.

OTF Canada Inc (“OTFC”) is a distinct and different organization from its franchisees. Each Orangetheory Fitness® franchised location is independently owned and operated by an independent franchisee. OTFC plays no role in any recruitment, employment, or hiring decisions made by a franchisee. Employees at a franchise location are solely and exclusively employed by the Franchisee and are not employees of OTFC. OTFC provides this platform which enables applicants to apply to different franchised locations. This service is provided solely for the convenience of potential applicants and as a service to franchisees. OTFC is not involved in any hiring or employment-related decisions for franchise locations and OTFC is unable confirm the availability or accuracy of posted franchisee job openings. In using this service, you acknowledge that OTFC takes makes no representations as to the accuracy or existence of job postings made by franchisees and acknowledge that all discussions and decisions relating to employment shall be exclusively between you and the franchisee.

OTF Canada Inc (« OTFC ») est une entreprise distincte et différente de ses franchisés. Chaque établissement franchisé Orangetheory FitnessMD est détenu et exploité par un franchisé indépendant. OTFC ne joue aucun rôle dans les décisions en matière de recrutement, d’emploi ou d’embauche prises par un franchisé. Les employés d’un établissement franchisé sont uniquement et exclusivement employés par le franchisé et ne sont pas des employés d’OTFC. OTFC fournit cette plateforme qui permet aux candidats de poser leur candidature pour différents établissements franchisés. Ce service est uniquement offert pour faciliter les démarches des candidats potentiels et en tant que service aux franchisés. OTFC ne participe pas aux décisions relatives à l’embauche ni à l’emploi dans les établissements franchisés et ne peut confirmer la disponibilité ni l’exactitude des offres d’emploi affichées par les franchisés. En utilisant ce service, vous reconnaissez qu’OTFC ne fait aucune déclaration quant à l’exactitude ou à l’existence des offres d’emploi faites par les franchisés et vous reconnaissez que toutes les discussions et décisions relatives à l’emploi seront exclusivement entre vous et le franchisé.