Your new company
Join a dynamic and innovative organization dedicated to supporting Canadian businesses in their international growth. This company provides financial solutions, advisory services, and market intelligence to help businesses succeed globally.
Your new role
- Liaising with project teams and vendors to revamp the current website to meet the Government of Canada Accessibility Act.
- Working on fast-turnaround changes, short-term website enhancements or expansions, content migrations, and managing multiple workflows as needed.
- Supporting in resolving moderate to complex content-related website issues or requests.
- Coordinating problem-solving efforts within the team and investigating, analyzing, and remediating requests for operations, security, and maintenance support.
- Recommending and implementing proposed solutions to resolve support requests.
- Performing limited use and application of basic principles, theories, and concepts.
- Following standard practices and procedures and performing closely managed work.
- Reporting to a web content team leader or content strategist.
- Assisting with content maintenance and other work as needed.
What you'll need to succeed
3+ years of experience as a content specialist or conducting help desk support on projects, including website migrations.Experience developing software in a fast-paced agile environment.Experience with the development and implementation of large-scale websites, including content management.Experience assessing and improving digital materials and services to comply with regulatory accessibility standards, specifically WCAG 2.1 AA.Great customer empathy that makes user experience a top priority.Understanding and comfort with designing and using APIs like REST.Knowledge of JIRA and Agile principles.Understanding of JavaScript, HTML, and CSS.Experience verifying the accuracy of source code in HTML on web pages.Solid understanding of mobile UI / UX best practices and standards.Experience communicating and working closely with multiple stakeholders and content owners to collect content requirements, develop content, and manage the review workflow from request to publish and go live.Experience managing content with Drupal or other web content management systems.What you'll get in return
You will be rewarded with a competitive salary and benefits package, opportunities for professional development, and the chance to make a significant impact on the success of Canadian businesses in the global marketplace. You will work in a collaborative and supportive environment that values innovation and growth.
What you need to do now
If you are passionate about web analysis and are ready to take on a challenging and rewarding role, apply now by submitting your resume.