Collections Clerk

We are looking for a personable and motivated Collections Clerk to join a team in the Financial Services industry located in Mississauga.

Position: Collections Clerk
Location: Mississauga
Industry: Financial Services
Type: 6 month contract, potential to extend
Work from home? Yes! Up to 2 days work from home after training.

Do you have strong experience with account management and B2C collections?
Do you have excellent communication skills and are not afraid to speak with stakeholders on the phone?
Are you highly proficient with Dialer Systems?

If you answered yes to all of the above, then we have the position for you!

To apply, please send your resume to christina.bang@randstad.ca in Word document format (.doc/ .docx).


Advantages
In this Collections Clerk role in Mississauga, you will have the following benefits:
- 6 months contract to start with potential to extend.
- Competitive pay of $24-26 per hour.
- Free parking on-site.
- Work remotely 2 days per week after successful training.
- Udemy - free online professional training to enhance your skills.
- Optional benefits plan with Securian for Health, Dental, and Life Insurance.

Responsibilities
In this Collections Clerk role in Mississauga, you will hold the following responsibilities:
✅ Contact customers via phone, email, and written communication to collect outstanding payments
✅ Monitor accounts to identify overdue invoices and take appropriate action
✅ Negotiate payment plans and settlements while maintaining positive customer relationships
✅ Research and resolve billing disputes in a professional manner
✅ Maintain accurate records of collections efforts and update account statuses in the system
✅ Work closely with internal teams (AR, Sales, and Customer Service) to ensure seamless account resolution
✅ Comply with all applicable laws and regulations regarding collections

Qualifications
To be eligible for this Collections Clerk role in Mississauga, you will need the following qualifications:
- Minimum 1 year of B2C Collections experience using a dialer system.
- Experience with major ERP systems is a great asset.
- Excellent English communication skills is required.
- Strong attention to detail and numerical accuracy.
- Strong work ethic and positive team attitude.
- Strong problem identification and problem resolution skills.

Summary
If this job is for you, please contact me at christina.bang@randstad.ca!

If you do not have the qualifications for this role but you have a minimum of 6 months of experience in accounting and you are located in the Greater Toronto Area, please contact me as I may have another role suitable for you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.