Job Title: Virtualization Solutions Consultant
Reports To: Professional Service Director
Department: Professional Service Department
Posting Date: April 2011
Position Overview
To act as a primary customer interface for the professional services department. Identify, define and implement IT strategies and projects with the Sales Team. Liaise with the Managing Director of Services Delivery on a daily basis with client status updates.
Responsibilities:
? Provide pre and post sales consultation to client base.
? Provide primary IT support, issue resolution and technical advice for client base.
? Provide pre-sales service delivery in terms of assisting in Statement of Work creation, client negotiations, presentations, demonstrations, RFP contributions, etc.
? Provide post sales service delivery in terms of assessment, architecture, design, implementation, migration, recommendations, upgrades, knowledge transfer, technical documentation, training, business case/TCO creation, etc.
? Recreate customer technical environments by researching, identifying, and resolving a variety of problems.
? Work within and outside of subject matter expertise to expand self knowledge base.
? Assist in the development of service deliverables.
? Assist in the development of practice expertise and cross training of other consultants.
? Position involves 25% pre-sales and 75% technical/consultative hands-on.
? Obtain and maintain technical certifications related to job function.
Knowledge, Skills, Experience
? Virtualization transformational experience
? Experience in providing technical support to enterprise customers (preferably Global 2000) for mission critical Windows and Linux computer systems and related software
? Strong Windows administration and or hypervisor administration skills
? Installation, configuration and provisioning of operating systems
? Installation, configuration and provisioning of multiple hypervisors
? Storage Area networking is an asset
? Virtual Desktop Infrastructure is an asset
? Setup and operation of TCP/IP networking
? Application packaging an asset
? Application streaming
? Minimum 5-7 years experience for each of the above requirements
? B.S. in Computer Science, Electrical Engineering, Math, or College diploma with Information Technology focus or equivalent work experience
? Strong working knowledge of the various flavors of Unix, Linux, Microsoft plus x86 platforms, devices, and networking
? CCA XenApp and or CCA XenDesktop certification required
? CCEA/CCIA certification is an asset
? MCITP Windows Server 2008 Admin or higher certification required
? MCTS Exchange 2010 is an asset
? MCTS Server 2008 Virtualization or Desktop Virtualization required
? VCP4 certification an asset
Other
• Excellent interpersonal skills
• Strong spoken and written English skills
• Valid driver’s license and able to travel to client sites
• Reliability Status Security Clearance or the ability to obtain
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization
Virtualization Solutions Consultant • Mississauga, ON
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