Take the Next Step in Your Service Career Connect customers, technicians, and parts teams.
You will manage service scheduling and translate technical needs into clear, helpful customer updates.
Why This is a Strong Move for You: The Source of Knowledge: Be the primary go-to person that both customers and technicians rely on for clear information.
Structured 9-5 Career: Work a stable, routine-driven schedule with a tight-knit service team in a supportive workspace.
Path to Service Supervisor: Develop your career with targeted training in operations, customer service, and supervisory skills.
How You'll Make an Impact Here: Communicate Clearly: Act as the translator between the customer's problem, the technician's diagnostics, and the final work order.
Organize the Shop: Schedule field calls, manage work orders, coordinate parts delivery, and keep the shop floor moving efficiently.
Leverage Technical Curiosity: Use your mechanical inclination to understand equipment recommendations and explain them confidently.
What We Offer: Compensation: Competitive salary commensurate with experience plus performance recognition.
Wellness: 100% premium-paid medical/dental (from Day 90), $200 Health Spending Account, $200 Lifestyle Spending Account.
Savings: 3% RRSP matching.
Culture: A family atmosphere with regular team events, BBQs, and a comfortable workspace with coffee and snacks.
Referrals: $1,500 employee referral bonus.
Who We Are As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands - Williams Machinery, Westerra Equipment, and WE Rent.
For over 100 years, we have delivered premium equipment and service solutions that keep our customers up and running.
We will manage your data confidentially and will not use it for any other purpose.
If you have any concerns, please contact our HR department at careers@williamsmachinery.com .
Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates.
Thank you for considering career opportunities with Williams Machinery.
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Service Advisor • Surrey, BC, CA
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