Talent.com
Recrute Action
*Bilingual Customer Service RepresentativeRecrute Action • Montréal, QC, ca
No longer accepting applications
*Bilingual Customer Service Representative

*Bilingual Customer Service Representative

Recrute Action • Montréal, QC, ca
30+ days ago
Salary
CA$23.00 hourly
Job type
  • Full-time
  • Temporary
Job description
Job Description
Bilingual Customer Service Representative

Drive customer-focused billing support in a fast-paced insurance environment, handling inquiries, resolving discrepancies, and collaborating with brokers and underwriters. This on-site Montréal role blends customer service, problem-solving, and administrative expertise in a structured, high-volume contact center setting.

What is in it for you:

• Hourly salary of $23.
• 7-month contract.
• Full-time position: 37.50 hours per week.
• Training period: 2 weeks, Monday to Friday, from 8 am to 4 pm.
• Regular schedule following training: Monday to Friday, from 9 am to 5 pm.
• On-site in Montréal (Chabanel area).

Responsibilities:

• Provide first-class customer service by handling billing-related inquiries via telephone in a professional, timely, and courteous manner.
• Investigate and resolve billing discrepancies in collaboration with brokers and underwriters.
• Communicate clearly and empathetically with customers through phone and email interactions.
• Interpret customer needs and respond appropriately with accurate information on programs and services.
• Gather relevant information to ensure seamless customer interactions.
• Take ownership of customer issues and follow through to resolution.

What you will need to succeed:

• Bilingual in English and French to support clients in both languages.
• Professional telephone and email communication skills.
• Strong interpersonal, communication, and problem-solving skills.
• Demonstrated ability to analyze and resolve customer concerns.
• Previous customer service experience, preferably in a call center environment.
• 1-2 years of experience in a contact center environment.
• Strong ability to multitask in a fast-paced setting.
• Proficiency with word processing, Excel, and web-based/Windows applications.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

# AVICJP00002884


Create a job alert for this search

*Bilingual Customer Service Representative • Montréal, QC, ca

Similar jobs

Bilingual Customer Service Advocate - Remote (Insurance)

Empire Life Investments Inc.Montreal (administrative region), QC, CA
Remote
Temporary

A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more

 • Promoted

Bilingual Customer Care Representative

Culligan QuenchMontreal (administrative region), QC, CA
Full-time

Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year.We play a front-line role in the battle against single-... Show more

 • Promoted

Bilingual Customer Service Representative

HealthmarkMontreal (administrative region), QC, CA
Full-time

Healthmark Services Ltd offre des solutions médicales et pharmaceutiques aux prestataires de soins de santé canadiens depuis 1990.Nous faisons partie d’Emballages Richards Inc.Amérique du nord dans... Show more

 • Promoted

Bilingual Client Service Representative Role

BFL CANADAMontreal
Full-time

Join BFL Canada's Global Risk Solutions team as a Bilingual Client Service Representative in Montreal.This hybrid role emphasizes client interaction, efficient service, and handling a diverse insur... Show more

 • Promoted

Bilingual (French/English) Customer Service Representative, Claims / Vehicle Inspection Agent -[...]

IntactDorval, QC, CA
Full-time

Agent service à la clientèle III.Nous cherchons un Agent service à la clientèle III pour notre équipe grandissante.Répondre de manière professionnelle aux appels afin de prendre en charge nos assur... Show more

 • Promoted

Bilingual Representative, Claims (Petline Insurance)

DefinityMontreal (administrative region), QC, CA
Full-time

What can you expect in this role.Assess eligibility of claim conditions based on policy wordings.Assess claims and requesting medical records for review in association with claims.Assess requests f... Show more

 • Promoted

Bilingual Customer Support Representative/Représentant.e du service à la clientèle bilingue | M[...]

AlvéoleMontreal
Full-time +1

Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Representative/Représentant.Bilingual Customer Support Repre... Show more

 • Promoted

Retail Lead in Account Services (Bilingual)

Staples Advantage CanadaMontreal
Full-time

Lead the account services for retail and eCommerce in a bilingual environment.This role blends strategic oversight and team leadership to enhance customer interactions in Canada.In this role, you'l... Show more

 • Promoted

Customer Service Representative

East Penn CanadaLaval, QC, CA
Full-time

When you join East Penn Canada, you become part of a leading battery solutions provider serving essential industries across Canada.Our teams support transportation, motive power, backup power, and ... Show more

 • Promoted • New!

Bilingual Customer Service Specialist / Spécialiste du service à la clientèle bilingue

YouSetMontreal (administrative region), QC, CA
Full-time

Bilingual Customer Service Specialist.Are you an empathetic Customer Service Specialist? Are you looking for a rewarding opportunity in a fast-growing company?.YouSet is revolutionizing the insuran... Show more

 • Promoted

Bilingual Customer Service Specialist (FR/EN)

FBASaint-Lambert, Montérégie, CA
Full-time

Une entreprise de solutions juridiques recherche un Représentant du service à la clientèle pour fournir une assistance de haute qualité.Les candidats doivent être bilingues et avoir une expérience ... Show more

 • Promoted

Remote Bilingual Customer Service Agent

Canon Canada Inc.Montreal (administrative region), QC, CA
Remote
Full-time

Become a Bilingual Customer Service Representative at Canon Canada, working remotely to provide outstanding client service in French and English.You'll play a crucial role in customer communication... Show more

 • Promoted

Account Representative, UberEats, Montreal (Bilingual Required)

UberMontreal (administrative region), QC, CA
Full-time

Account Representatives at Uber Eats bring the best local and regional small and medium restaurants to the Uber Eats platform.We are looking for someone who is natural at selling, knows the best lo... Show more

 • Promoted

Bilingual Customer Service Associate — Remote, Flexible Hours

HGSMontreal (administrative region), QC, CA
Remote
Full-time

Une entreprise de gestion de l'expérience client recherche un représentant du service à la clientèle passionné pour fournir des solutions adaptées aux clients.Le candidat idéal devra avoir une expé... Show more

 • Promoted

Remote Customer Service Agent with Bilingual Proficiency

ConcentrixMontreal (administrative region), QC, CA
Remote
Full-time

Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - mercier

Empire Lifemercier, qc, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Bilingual Customer Service Representative

Beyond Bilingual Inc.Laval
Full-time +1

Laval, Quebec – 100% in office.Monday – Friday 8:30am – 5:00pm (½ hour lunch).BONUS programs – strong incentive plans (annual and quarterly) paid out quarterly.Benefits starting from day one:.Struc... Show more

 • Promoted

Bilingual Sales Representative IT Service Delivery

Tech Talent InternationalMontreal (administrative region), QC, CA
Full-time

Job Openings Bilingual Sales Representative IT Service Delivery.About the job Bilingual Sales Representative IT Service Delivery.Fortune 100/500/1000 and other companies in Canada/US.We currently h... Show more

 • Promoted

Bilingual Customer Service Representative / Représentant(e) du service à la clientèle bilingue

Kohl & Frisch LtdMontreal (administrative region), QC, CA
Full-time

In this role, the Bilingual Customer Service Representative (B‑CSR) provides excellence in customer service to our customers regarding order placement and issue resolution.We are proud to offer ful... Show more

 • Promoted

Bilingual Customer Service & Order Fulfillment Specialist

Conair Consumer Products ULCMontreal (administrative region), QC, CA
Full-time

A leading beauty care company in Montreal is seeking a Customer Service Representative to manage sales orders and resolve customer inquiries.The ideal candidate will have post-secondary education a... Show more