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user support technician
user support technicianNovagems Inc. • Abbotsford, BC, CA
user support technician

user support technician

Novagems Inc. • Abbotsford, BC, CA
5 days ago
Job type
  • Permanent
Job description
  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • Tasks

  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents
  • Experience

  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
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User support technician • Abbotsford, BC, CA

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