Team Member

By submitting this application, I acknowledge that most Popeyes® restaurants are independently owned and operated by franchisees. In this regard, I understand that I may be applying to a Popeyes® restaurant owned by a franchisee, and that any hiring decisions will be made by the franchisee. Accommodation is available upon request.

Company Information

Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland. With one small restaurant and a big idea, Copeland introduced the New Orleans–style fried chicken that has now made the brand famous throughout the world. Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana.

Why You Should Be Part of Our Team

As a Team Member at Popeyes Louisiana Kitchen, you'll be the heart of our restaurant, providing exceptional service and ensuring every guest has a great experience. You'll be responsible for greeting guests with a smile, accurately taking and preparing orders, and maintaining the cleanliness and organization of the restaurant. From handling food preparation to working at various stations like the drive-thru and front counter, your attention to detail and commitment to quality will ensure our high standards are always met. With a flexible schedule and room for growth, this is more than just a job—it’s an opportunity to build a rewarding career in a fun and dynamic environment.

Key Responsibilities

• Greet guests promptly with a friendly attitude, making eye contact and ensuring a positive experience.
• Accurately take and repeat orders to ensure correctness and satisfaction.
• Prepare food and beverages to company standards, ensuring quality, freshness, and proper temperature.
• Maintain cleanliness and organization in the dining room, drive-thru, and kitchen areas.
• Respond quickly and professionally to guest concerns or complaints, ensuring resolution.
• Follow proper sanitation practices, including handwashing and cleaning duties.
• Work efficiently to maintain speed of service, especially during busy periods.
• Be adaptable and work across various stations (e.g., Batter/Fry Sides Station, Prep Station, Packager Station, Front Counter, Lobby Area, Drive-Thru).
• Ensure all products meet company standards and comply with health, safety, fire, security, and hygiene regulations.
• Report any hazards or concerns to the manager on duty immediately.

Please note that this is not an exhaustive list of duties, and additional tasks may be assigned as necessary.

Qualifications

• Friendly, customer-focused attitude.
• Ability to work in a fast-paced environment.
• Strong communication skills.
• Basic knowledge of food safety and cleanliness.
• Previous experience in Quick Service is a plus, but not required.
• Must be able to stand for long periods, lift and carry up to 25 lbs., and perform tasks involving reaching and bending.

Compensation & Benefits

• Flexible scheduling
• Employee meal discount
• Premium rate of pay
• Health benefits (available to full-time employees after 6 months)
• Pension plan (available to full-time employees after 6 months)

Ability to understand and follow direction from others. * Ability to read recipes and memorize and replicate food production procedures. * Ability to work in a high volume, fast-paced work environment. * Skill and coordination with kitchen utensils and equipment.