Our client in the TRANSPORTATION industry is looking for an OPERATIONS TRAINER to join their Sudbury location. The position is a 12 month PERMANENT contract. Our client is looking for a motivated, driven and focused candidate who is ready to work and represent the multinational brand with pride!
The Operations Trainer plays an integral role in employee skill enhancement. As part of the Learning and Development team, the Operations Trainer is responsible for providing onboarding training for employees in the Centres of Excellence and/or regional locations. This role is also responsible for initial, recurrent, refresher and developmental training programs, which are delivered using a blended approach of the classroom, on-the-job, and or eLearning platforms. This will include coaching, assessment and evaluation to foster compliance and mitigate risk. The Operations Trainer will work closely with Learning & Development, Operations, and Human Resources to meet and exceed organizational training and development goals.
Specific Responsibilities Include
" Delivery of in-class/virtual training for front line operations employees
" Coach, mentor, and evaluate employees on proper job performance procedures and standards, such as practical demonstrations, ride along (route rides), competency based evaluations (all operations groups)
" Responsible for maintaining and updating all training records within the Learning Management System (LMS) for all operations employees that fall within their responsibility
" Scheduling and logistics for new employees
" Support Operations On- The-Job Trainers and Seasonal Trainers
" Lead compliance and regulatory training for the Operations
" Provide ongoing input on training programs based on feedback from Operations, HR and employees
" Ability to travel 20% to 70% of the time to Purolator Locations as required
" Required to work varying shifts (days, afternoons, nights, weekends) depending on operational requirements
Qualifications
" Certificate in Adult Education or equivalent
" Minimum 1-3 years of experience in the training field practicing Adult Learning Principles
" Excellent facilitation, presentation, oral and written communication skills
" Ability to work independently or in groups to achieve training goals
" Proven experience in coaching, mentoring, and evaluation of employees on proper job performance procedures and standards
" Prior experience influencing/collaborating front line operations to achieve compliance of training goals
" Experience in Operations and or Transportation & Logistics an asset
" Must possess a valid non-probationary Driver's License
" Clean Driving Abstract (please upload a current driver's abstract with your resume)
" Must successfully pass written and road test(s)
" Possess above average technical and computer skills including Word, Excel, PowerPoint, and Outlook
" Proficient in digital platforms such as Microsoft Teams and WebEx
" Committed to providing exceptional customer service
Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
Operations Trainer - Sudbury • Greater Sudbury, Ontario, Canada
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