Talent.com
PeopleToGo
Deskside Support Level 2PeopleToGo • Sherbrooke, QC, Canada
Deskside Support Level 2

Deskside Support Level 2

PeopleToGo • Sherbrooke, QC, Canada
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Location: Sherbrooke, Quebec

Type: Full-Time/Part-Time or Per Project

Responsibilities:

  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
  • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
  • Provide 2nd level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program

Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.

Apply Now

Create a job alert for this search

Deskside Support Level 2 • Sherbrooke, QC, Canada

Similar jobs

Branch Administrator and Operations Agent (On-Site)

National BankSherbrooke, Quebec
Full-time +2

A career as a Branch Administrator and Operations Agent at National Bank Financial, will give you the opportunity to show your ability to work in synergy with clients and colleagues.In this role, y... Show more

Data Developer Ii- En

Global Excel Management Inc.Sherbrooke, Canada
Full-time

Job DescriptionAs a Data Developer II, you will be responsible for designing, implementing, and maintaining GEM's data infrastructure and systems with a strong emphasis on leveraging modern dat... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausAsbestos, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Experienced Data Developer II Role

Global Excel Management Inc.Sherbrooke, Estrie, CA
Full-time

Transform data practices with Global Excel as a Data Developer II.This role emphasizes designing scalable data solutions on cloud platforms, enhancing our analytical and data management capabilitie... Show more

 • Promoted

Powersports Technical Service Advisor

BRPSherbrooke, Estrie, CA
Full-time

Our Dealer & Customer Support team is recruiting for an open position as a Technical Service Advisor.Join our team and begin your journey towards moving people with passion and innovation! We are l... Show more

 • Promoted

Innovative Engineer For Next-Gen Containerization And Virtualization

CanonicalSherbrooke, Canada
Full-time

Lead the charge in containerization and virtualization technology as a talented engineer.Engage in exciting projects with cutting-edge technologies while enjoying a fully remote work environment.Th... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausWindsor, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Team Lead, Voice of the Customer and Network

BRPSherbrooke, Estrie, CA
Full-time

BRP is seeking a customer-centric, analytical thinker to enthusiastically lead the Voice of Customer (VoC) program.You will lead a team of analysts and coordinators to deliver a best-in-class VoC p... Show more

 • Promoted

software engineering lead

Nord QuantiqueSherbrooke, Estrie, CA
Full-time +1

Posted on August 10, 2026 by Employer details Nord Quantique.Location: Various locations Sherbrooke , , QC Montréal , , QC.Salary: $ 167,000 to $ 195,000 YEAR annually (To be negotiated) / 40 hours... Show more

 • Promoted

Senior Developer, Purelyhr Software - $71,330 - $101,900 A Year - Remote

Purelyhr SoftwareSherbrooke, Canada
Remote
Full-time

Seeking a Senior Developer to design, code, and mentor.Responsibilities include technical design, code reviews, and SDLC best practices.Requires 8 years of web development experience. Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausDanville, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Shop, Deliver, Earn Cash - Instacart

Instacart ShoppersDanville, QC, CA
Part-time +1

Commencez à gagner de l’argent rapidement et devenez votre propre patron.Devenez un acheteur Instacart!.Instacart est une plateforme de premier plan qui facilite la vente au détail en collaborant a... Show more

 • Promoted

Process Integration Engineer - SNSPD Nanofabrication

Xanadusherbrooke, estrie, Canada
Full-time

Xanadu’s mission is to build quantum computers that are useful and available to people everywhere.At Xanadu, we are learners, innovators, researchers, collaborators and problem solvers.We are creat... Show more

 • Promoted

Innovative Engineer for Next-Gen Containerization and Virtualization

CanonicalSherbrooke, Estrie, CA
Full-time

Lead the charge in containerization and virtualization technology as a talented engineer.Engage in exciting projects with cutting-edge technologies while enjoying a fully remote work environment.Th... Show more

 • Promoted

Be your Own Boss - Shop and Deliver

Instacart ShoppersClaude, QC, Canada
Part-time +1

Start earning money fast and be your own boss.Instacart is a leading retail enablement platform that works with grocers and retailers to transform how people shop.Instacart’s platform helps people ... Show more

 • Promoted

Trigonometry Private Tutoring Jobs Asbestos

SuperprofAsbestos, Quebec (QC), CA
Full-time

Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausWindsor, QC, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupOgden, Quebec, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Process Integration Engineer - Snspd Nanofabrication

XanaduSherbrooke, Canada
Full-time

About Xanadu:Xanadu's mission is to build quantum computers that are useful and available to people everywhere.At Xanadu, we are learners, innovators, researchers, collaborators and problem sol... Show more

 • Promoted

DBO Expert Wastewater Systems Specialist

DBO Expert IncSherbrooke, Estrie, CA
Full-time

Advance your career with DBO Expert as a Wastewater Systems Specialist in Sherbrooke.This full-time position enables you to apply your environmental knowledge in creating custom wastewater solution... Show more