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Bedard Ressources
Ambassador – Customer experienceBedard Ressources • Dorval, Quebec, Montreal
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Ambassador – Customer experience

Ambassador – Customer experience

Bedard Ressources • Dorval, Quebec, Montreal
30+ days ago
Salary
CA$23.50 hourly
Job type
  • Permanent
Job description

Tasks

  • Meet the needs of travellers in person.
  • Identifying and recognizing traveller behaviours that may require your assistance.
  • Offering customized solutions to specific customer needs.
  • Going above and beyond needs, exceeding expectations.
  • Making the most of the resources and tools available.
  • Promoting services offered in the environment.
  • Suggesting concrete alternatives and solutions to visitors’ inquiries.
  • Always being a solutions agent at all times.
  • Giving users a "WOW" experience.
  • Carrying out any other similar tasks.

Advantages

  • After 3 months of service with the company, a stipend is offered for the purchase of a uniform.
  • Stimulating airport work environment.
  • Parking provided for work purposes.
  • Accessible by public transportation from Montreal with the 747 shuttle available 24 hours a day.
  • Group insurance after 3 months for positions of 4 days a week and more.

Job requirements

  • Excellent interpersonal communication skills.
  • Fully bilingual (French and English) to effectively communicate with clients 50% of the time.
  • Being available to work shifts between 11:30 to 7:00
  • Ability to work standing for a long period of time.
  • Minimum two years of customer service experience.
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Ambassador – Customer experience • Dorval, Quebec, Montreal

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