Talent.com
Skyservice
Customer Service RepresentativeSkyservice • Richmond, British Columbia
Customer Service Representative

Customer Service Representative

Skyservice • Richmond, British Columbia
16 days ago
Job type
  • Full-time
Job description

SUMMARY OF RESPONSIBILITIES:

  • Provide high standards of service to customers in accordance with the Skyservice philosophy, ensure efficient and courteous arrivals and departures of customers;
  • Communicate via ground/air Unicoms and radios;
  • Maintain clear and concise communications between linecrew and concierge; ensure proper coordination with the courtesy van drivers;
  • Maintain, monitor, and update the system and advise Line Service Crew accordingly;
  • Remain vigilant with security protocols and situational awareness;
  • Ensure communication and coordination between customers, line service, and staff;
  • Coordinate fueling, catering, car rental, hotel booking and reservations;
  • Answer the general number phone lines and forward the calls to the appropriate person;
  • Ensure that all areas of the FBO are clean at all times;
  • Ensure coffee, condiments, and snacks are restocked regularly;
  • Take customer and flight crew orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts;
  • Any other duties as assigned.
QUALIFICATIONS AND SKILLS REQUIRED:
  • Two years’ experience in a customer service environment;
  • Ability to deliver service that is courteous, discreet, efficient, professional;
  • Knowledge of the standard NATO phonetic alphabet;
  • Proactive, sees and understand the customers’ needs;
  • Strong organizational skills, resourceful;
  • Ability to work under pressure in a fast paced environment;
  • Ability to provide positive attitude while working in a group;
  • Working knowledge of Microsoft Office Products
  • Available to work on different shifts, including weekends and statutory holidays.
EDUCATION:
  • Post-secondary education is an asset.
This is a temporary 6-month position.This is a rotational shift, 6 days on (8 hours/day), 3 days off.Benefits: Our perks and benefits include but are not limited to:
  • Competitive pay rates
  • Relocation allowance
  • Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plan
  • Employee assistant program
  • Group retirement savings plan with company matching contribution
  • Paid time off including sick days and personal days
  • Employee Referral Program
  • Continuing Education Program
  • Service Awards
Create a job alert for this search

Customer Service Representative • Richmond, British Columbia

Similar jobs

Customer Service Representative (CSR)

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire ProtectionNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry.We are looking for a Customer Service Representative... Show more

 • Promoted

Customer Service and Sales Support Representative

AL13 Architectural Systems®Delta, Metro Vancouver Regional District, CA
Full-time

AL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions.With patented and proprietary systems, AL13 has establis... Show more

 • Promoted

Customer Service Representative

Skyservice Business Aviation Inc.Richmond, Metro Vancouver Regional District, CA
Full-time

Skyservice is the North American market leader in business aviation.Built on the key principles of safety and service excellence, we offer full‑service support and expertise in aircraft management,... Show more

 • Promoted

Customer Service Representative

BMOVancouver, Metro Vancouver Regional District, CA
Part-time

NOTE: Part time role, Minimum of 18.Candidates should be flexible to work within branch hours and available for 3-5 days per week.Fluency in English and Mandarin preferred.This role requires availa... Show more

 • Promoted

Technical Customer Service Representative 2

FOX Factory, Inc.Burnaby, Metro Vancouver Regional District, CA
Full-time

What We DoFOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide.Our premium brand, performance-defining products and systems are... Show more

 • Promoted

Customer Service Representative

Pierre StrandVancouver, Metro Vancouver Regional District, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Delta Customer Service Representative

Critical Environment Technologies Canada IncDelta, Metro Vancouver Regional District, CA
Full-time

Join Critical Environment Technologies as a Customer Service Representative in Delta, BC, where your organizational skills and customer-focused attitude will shine.Enjoy a full-time role dedicated ... Show more

 • Promoted

Customer Service Representative

Million AirVancouver, Metro Vancouver Regional District, CA
Full-time

Responsibilities and Duties of the Customer Service Representative.Greet customers in a friendly, professional manner.Provide concierge services to pilots and customers including making reservation... Show more

 • Promoted

Customer Service Representative Lead

Watson GlovesBurnaby, Metro Vancouver Regional District, CA
Full-time

With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play.Our drive for bei... Show more

 • Promoted

Customer Service Representative

Bank of MontrealBurnaby, Metro Vancouver Regional District, CA
Part-time

Application Deadline:07/30/2026Address:4567 Lougheed HighwayJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects.Identifies customer needs and ... Show more

 • Promoted

Customer Service Representative

U-Haul International, Inc.North Vancouver, Metro Vancouver Regional District, CA
Full-time

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo... Show more

 • Promoted

Teledyne Customer Service Representative

Teledyne Technologies IncorporatedRichmond, Metro Vancouver Regional District, CA
Full-time

Embark on a career as a Customer Service Representative with Teledyne Technologies, specializing in sales operations.Your role will focus on precise order processing and exceptional customer suppor... Show more

 • Promoted

Customer Service Representative

BlackboxMyCarVancouver, Metro Vancouver Regional District, CA
Full-time

Established in 2012, BlackboxMyCar is the largest distributor of dash cams in North America.We partner with the best-in-class manufacturers to bring top-quality dash cams at the best prices to cons... Show more

 • Promoted

Customer Service Representative

Critical Environment Technologies Canada IncDelta, Metro Vancouver Regional District, CA
Full-time

Why Join Critical Environment?.As the largest independent commercial gas detection manufacturer in North America, Critical Environment Technologies (CET) designs, manufactures, and services gas det... Show more

 • Promoted

Customer Service Representative

Teledyne Technologies IncorporatedRichmond, Metro Vancouver Regional District, CA
Full-time

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.These markets include aerospace and defense, fa... Show more

 • Promoted

Customer Service Representative

T.K. GraphicsSurrey, Metro Vancouver Regional District, CA
Full-time

Are you ready to take on a dynamic role where your communication skills and attention to detail make a real impact?.Graphics, our Customer Service Representatives are at the heart of our operations... Show more

 • Promoted

Customer Service Representative

FLIR Systems, Inc.Richmond, Metro Vancouver Regional District, CA
Full-time

Customer Service RepresentativeApplyremote type: Hybridlocations: Canada - Richmond, BCtime type: Full timeposted on: Posted Todayjob requisition id: REQ35166**Be visionary**Teledyne Tech... Show more

 • Promoted

Customer Service Representative Lead

Rise PeopleBurnaby, Metro Vancouver Regional District, CA
Full-time

With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home, at play.Our drive for bei... Show more

 • Promoted

Customer service representative – Maintenance

Isidore landscapes Inc.Richmond, Metro Vancouver Regional District, CA
Full-time +1

We’ve built strong working relationships with construction companies, home builders, and landscape architects.Our technical expertise allows us to interpret, create, install, and maintain varied an... Show more

 • Promoted

Customer Service Representative

Dal-Tile Corp.Vancouver, Metro Vancouver Regional District, CA
Full-time

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support s... Show more