Senior Manager, Programs

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

• Participate in strategic and tactical planning sessions;
• Plan and lead management team meetings and guide Managers to ensure that unit objectives are achieved;
• Prepare, maintain and report on unit operational plans including: strategic, tactical, budgetary, utilization and profitability of unit operations, and plan and implement processes optimization plans;
• Assist with managing budget to include profit and loss responsibility, including approval and monitoring of purchasing, contracting, expenses, and may manage vendor relationships;
• Prepare/review and submit monthly billing reports for client invoicing;
• Project strategic management and client account management;
• Participation and support to the Corporate office on various projects;
• In conjunction with senior leadership provide strategic direction to all managers and team members, to further enhance existing programs and have responsibility for attaining established new business objectives, with particular attention on growth;
• Present to the executive Lead Team as required and requested during Plan-to-Performance (P2P) meetings;
• Assist with developing, present (for approval), implement and tracking performance for strategic and tactical annual plans related to all revenue and expenses associated with Specialty Services operations;
• Undertake the primary role in establishing/assigning appropriate account management implementation;
• Participate in the enhancement of the overall business: Forecasting, New Business development, Internal and External communication (Key account Management), efficiencies, staffing and client services;
• Assist with establishing goals for business unit growth, attract new business, and create innovative business expansion and/or new services;
• Develop performance standards for business unit Managers and measure success against performance standards;
• Assist with proposal writing, contracting, client presentations, and pricing;
• Stay abreast of industry trends and important pending legislation impacting our business;
• Identify and collaborate with internal and external resources and experts;
• Develop plans for structuring and staffing of unit and review and revise plans based on changes in demand;
• Provide on-going management, annual performance reviews, objective setting and training plans for all direct reports;
• Provide leadership to Program Manager Team and participate in supporting development of product teams, as required;
• Overall responsibility for timeliness, accuracy, and completeness of all services; and
• Identify areas for risk and foster proactive, continued quality improvement.
• Responsible to report all Adverse Events to the assigned units/departments
• The Senior Manager, Programs will also be assigned other duties and tasks as required from time to time.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• University science/healthcare degree, or equivalent combination of experience and education;
• Minimum 5 years’ experience in pharmaceutical or biotech industry;
• Minimum 2 years’ experience in management;
• Minimum 1-2 years client management experience;
• Knowledge and experience in the development and implementation of post-marketing studies, Health Canada and / or risk management programs;
• General knowledge of reimbursement and patient assistance programs, operational policies and processes, and clinical research;
• Bilingual (French/English) an asset.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Advanced knowledge of pharmaceutical distribution industry
• Strong business and financial acumen
• Strategic thinker and influential on client needs
• Strong analytical and mathematical skills, model resources and generating reporting trends
• Ability to communicate effectively both orally and in writing and strong presentation skills
• Effective interpersonal and leadership skills and demonstrates a followership model and develop team’s capabilities
• Effective organizational skills; attention to detail, demonstrates critical thinking to provide out of box solutions
• Ability to consistently meet deadlines and make concrete decisions
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Collaborator and drives for results
• Ability to resolve associate issues effectively and efficiently;
• Critical thinking skills;
• Strong pharmaceutical & biotechnology business knowledge, including client management and healthcare professional communications; and
• Proficient working Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.

Schedule

Full time

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.