Talent.com
PeopleToGo
Deskside SupportPeopleToGo • London, ON, Canada
Deskside Support

Deskside Support

PeopleToGo • London, ON, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Responsibilities:

  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
  • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
  • Provide 2nd level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program
Interested individuals should apply for this position with their most recent resume and daytime contact information.

Create a job alert for this search

Deskside Support • London, ON, Canada

Similar jobs

Client It Support Specialist – Help Desk - C$33.8 - C$40.8 An Hour

Community Employment ServiceLondon, Canada
Full-time

A community employment service in Northwestern Ontario seeks a full-time IT Support Technician to provide client support for Corporate information systems.Responsibilities include resolving support... Show more

 • Promoted

L2 It Site Support Engineer (On-Site) - $20 - $23 An Hour

IT supportLondon, Canada
Full-time

A company in IT support is seeking an L2 Site Support Engineer based in Canada, Ontario.The role involves providing on-site technical support, managing IT equipment, and ensuring seamless IT operat... Show more

 • Promoted

It Client Services - Help Desk Analyst - C$33.8 - C$40.8 An Hour

City of Thunder BayLondon, Canada
Full-time

Provides client support for corporate information systems, resolving help desk tickets, managing backups, installing software, and training users on computing platforms. Show more

 • Promoted

Senior Developer – Centric Product Development Team Datamine - C$90,000 - C$120,000 A Year

DatamineLondon, Canada
Full-time

Senior Developer needed to advance Centric's architecture and feature set, working on frontend, backend, and data services. Show more

 • Promoted

Technical Support Analyst – Xfdw Digital Services - £44,000 A Year

Xfdw Digital ServicesLondon, Canada
Full-time

Provides first and second-line technical support for hardware, software, and network issues across various operating systems.Troubleshoots connectivity and installs/maintains hardware, managing tic... Show more

 • Promoted

Software Support Specialist

EventConnect, LLC.London, Ontario, Canada
Full-time

The Software Support Specialist role is part of EventConnect’s Operations team and is designed to build deep hands‑on knowledge of our software, customers, and business operations through direct da... Show more

 • Promoted

Service Support Associate - 12 Month Contract

Canada LifeLondon, ON, CA
Full-time +2

As a Service Support Associate, you will provide in‑house service and administrative support to our client service team.With a focus on customer service, well‑developed communication skills and exc... Show more

 • Promoted

Bilingual Tech support/Service Availability Representatives

Robertson & Company Ltd.London, ON, CA
Full-time

Bilingual Tech Support/Service Availability Representatives.Be among the first 25 applicants.This range is provided by Robertson & Company Ltd.Your actual pay will be based on your skills and exper... Show more

 • Promoted

SAP IS-U Device Management Specialist — End-to-End

Tata Consultancy ServicesLondon, Ontario, Canada
Full-time

A leading IT services company in Ontario is seeking a Mid-Senior level SAP IS Utilities Device Management Consultant.This full-time position involves overseeing device management and lifecycle proc... Show more

 • Promoted

Operations Support Engineer (Applications / Production) - C$86,100 - C$136,100 Par An

ManuvieLondon, Canada
Full-time

Ingénieur de support opérationnel pour des applications.NET, React, NodeJS et microservices.Assure la haute disponibilité, surveille Azure, résout les problèmes, automatise les processus et amélior... Show more

 • Promoted

Client Support Specialist

BucklandSt. Thomas, Ontario, Canada
Permanent

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way.Buckland employs a unique approach to global trade that focuses on combining t... Show more

 • Promoted

Site Support (L2) Engineer - $20 - $23 An Hour - Remote

MaxanaLondon, Canada
Remote
Full-time

Provides on-site technical support for end-users, troubleshooting hardware/software, installing equipment, and maintaining IT systems for a diverse range of technologies.Offers growth opportunities... Show more

 • Promoted

Desktop Support Specialist Windows & Hardware Expert - C$63,300 - C$88,600 A Year

StantecLondon, Canada
Full-time

A leading engineering firm is looking for an IT Support Specialist to troubleshoot and resolve various IT issues in a dynamic environment.The ideal candidate will have 3-4 years of experience and a... Show more

 • Promoted

Remote Implementation Support Specialist (E-Commerce) - $55,000 - $75,000 A Year - Remote

Financial Technology CompanyLondon, Canada
Remote
Full-time

Support the implementation of financial technology solutions for e-commerce retail partners, collaborating with engineering and operations teams.Requires a Bachelor's degree and 1-3 years of ex... Show more

 • Promoted

IT Support Analyst (Bilingual) - Full Time

EMCO CorporationLondon, ON, CA
Full-time

EMCO Corporation seeks a Bilingual IT Support Analyst to deliver top-notch support remotely.Ensure operational excellence while assisting users across Canada with their IT needs.As a full-time memb... Show more

 • Promoted

Senior Technical Support Engineer - BMH

Metso CorporationWest Perth, ON, CA
Full-time

Senior Technical Support Engineer - BMH.York, Pennsylvania; Pittsburgh, Pennsylvania; West Perth, Western Australia.May require up to 20% global travel.We are seeking a Senior Technical Support Eng... Show more

 • Promoted

Tier 2 Support Specialist for E-Commerce

TikTokLondon, Ontario, Canada
Full-time

Enhance TikTok's customer experience as a Tier 2 Support Specialist for E-Commerce.Address escalated issues and improve service quality in a collaborative environment.This position within TikTok's ... Show more

 • Promoted

Paid Panel Immediate Start. Full-Time / Part-Time. Help Desk Support Welcome

AFG IncLondon, Canada
Full-time +1

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible full-time or part-time remote mar... Show more

 • Promoted

# 26-16852 Technical Support Specialist

US Tech SolutionsLondon, ON, CA
Full-time

Duration: 24 Months (Conversion Possible).We are seeking a customer-focused.The successful candidate will provide first-level technical support to internal users by troubleshooting hardware, softwa... Show more

 • Promoted

Operations Support Engineer (Applications / Production) - C$86,100 - C$136,100 A Year

ManulifeLondon, Canada
Full-time

Seeking an Operations Support Engineer to optimize.NET, React, NodeJS, and microservices applications, monitor Azure environments, troubleshoot issues, and improve system reliability. Show more