Talent.com
McDonald's
Guest Experience LeaderMcDonald's • Toronto, Ontario, Canada
Guest Experience Leader

Guest Experience Leader

McDonald's • Toronto, Ontario, Canada
30+ days ago
Salary
CA$17.60 hourly
Job type
  • Full-time
Job description
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?
The starting hourly wage is $17.60 Student hourly wage under 18 years of age is $16.60
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:
• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• Flexible schedule that suits your needs
• A safe, respectful and inclusive workplace
• Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day
The job
We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:
• Showcasing your passion for people by anticipating guest needs and providing a bit of surprise and delight by taking a proactive approach to caring for them.
• Inspiring, supporting, and guiding your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
• Connecting with guests and answering their questions about our food and our brand, and making them feel valued at all touchpoints.
• Being a model of calm and fairness with guest experiences and handling various situations with composure and positivity.
• Making McDonald's about more than just our awesome, crave-worthy food. To make it an experience that delights and builds a strong relationship with our guests.
Your vibe and experience
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.
You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You understand that service is about making a connection. A smile, an extra hand, even an empathetic nod can make all the difference in someone's day. It's genuine, and it's at your core. You're a people person through and through. Making someone's day better, makes your day better.
About us
In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

Posting type:
Create a job alert for this search

Guest Experience Leader • Toronto, Ontario, Canada

Similar jobs

Transformational Guest Sales Experience Role

Nuovo Artistic PhotographyToronto, ON, CA
Full-time

Elevate guest experiences at Nuovo Artistic Studios through a transformational Guest Sales Experience role in Toronto.Focus on fostering self-love and empowerment while driving sales success.At Nuo... Show more

 • Promoted

FOH Leader: Flexible Hours & Guest Experience

Boston Pizza International, Inc. (Calgary)Toronto, ON, CA
Full-time

A leading casual dining restaurant is seeking a Front of House Manager in Toronto, Ontario.This role involves assisting the General Manager with daily operations, focusing on team training, develop... Show more

 • Promoted

Customer Experience Team Leader

Inter IKEA Systems B.V.Toronto, ON, CA
Full-time

You care about making a positive impact in the world.You understand greatness requires thinking differently.An inclusive and accepting work environment is important to you.A job at IKEA is so much ... Show more

 • Promoted

Assistant Manager, Guest Experience

Sheraton Hotels & ResortsToronto, ON, CA
Full-time

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements.Front office areas include bell/door staff, switchboard, and... Show more

 • Promoted

Store Leader — Elevate Guest Experience & Growth - C$83,500 - C$115,000 A Year

Arc'teryx LimitedToronto County, Canada
Full-time

Seeking a Store Manager for a leading outdoor retail brand in Toronto to lead operations, enhance guest experience, and drive growth.Requires retail management expertise and a passion for the outdo... Show more

 • Promoted

Store Leader — Elevate Guest Experience & Growth - C$83,500 - C$115,000 A Year

Leading Outdoor Retail BrandEast York, Canada
Full-time

Manage a retail store for an outdoor brand in Toronto, focusing on guest experience, team leadership, inventory, and financial performance. Show more

 • Promoted

Guest Experience Lead | Hospitality Team Coach - C$50,000 A Year

HospitalityToronto, Canada
Full-time

Lead a hospitality team, coach staff, oversee guest interactions, and manage front-of-house operations to maintain high service standards. Show more

 • Promoted

Executive Director, Guest Experience Management

Furever Pawradise Inc.toronto, on, Canada
Full-time

Executive Director, Guest Experience Management.The Executive Director of Guest Experience Management is a senior leader responsible for ensuring a seamless, welcoming, and positive experience for ... Show more

 • Promoted

Corporate Director, Guest Experience, Raffles & Fairmont Hotels and Resorts

Fairmont Hotels & ResortsToronto
Full-time

Raffles Hotels & Resorts and Fairmont Hotels & Resorts are leading luxury hospitality brands.Dual reporting to the COO of Raffles and the COO of Fairmont, the Corporate Director, Guest Experience i... Show more

 • Promoted

Guest Experience Manager

Push OperationsToronto, ON, CA
Full-time

Our ideal candidate has a commitment to teamwork and a desire to learn and grow.The Guest Experience Manager at Earls is first and foremost a guest facing role.The GEM role is all about Guest relat... Show more

 • Promoted

Guest Experience Leader at Nuovo Studios

Nuovo PhotographyToronto, ON, CA
Full-time

Become a pivotal part of Nuovo Artistic Studios in Toronto as a Guest Experience Leader.This role combines sales expertise with the art of guiding guests on their personal journeys toward self-love... Show more

 • Promoted

Lodge Sales & Guest Experience Specialist

Rodd & GunnToronto, ON, CA
Full-time

A premium retail brand in Toronto is seeking a team member to assist in maximizing sales and ensuring exceptional customer service.The role requires close cooperation with the Lodge Manager and Ass... Show more

 • Promoted

Store Experience Leader

Foot Locker, Inc.Toronto, ON, CA
Full-time

An established industry player is seeking a dynamic leader to enhance the in-store customer experience.In this pivotal role, you will coach and motivate your team to achieve sales targets while ens... Show more

 • Promoted

Guest Experience & Sales Professional - Toronto

Nuovo PhotographyToronto, ON, CA
Full-time

Nuovo Artistic Studios is the premier destination for all things self-love.A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empowe... Show more

 • Promoted

Guest Experience & Sales Professional - Toronto

Nuovo Artistic PhotographyToronto, ON, CA
Full-time

Nuovo Artistic Studios is the premier destination for all things self-love.A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empowe... Show more

 • Promoted

Store Leader: Elevate Guest Experience & Team Growth - C$60,000 - C$82,500 A Year

Leading outdoor apparel companyToronto County, Canada
Full-time

Seeking an Assistant Store Manager for an outdoor apparel company to lead a team, train staff, and ensure excellent customer experiences.Requires retail management experience and full-time availabi... Show more

 • Promoted

Retail Team Lead - Hospitality-Driven Guest Experience (Flexible Hours)

MonosToronto, ON, CA
Full-time

A sustainability-focused travel brand is seeking a Team Lead for the Retail Experience team in Toronto.The ideal candidate will have 2-4 years of retail or hospitality experience, strong leadership... Show more

 • Promoted

Customer Experience Leader

IndigoToronto, ON, CA
Full-time

Indigo is a physical and digital place inspired by books, ideas, beautifully designed lifestyle products, and the creative people who make it all happen.We believe in real books, living life fully ... Show more

 • Promoted

Guest Experience Manager

Earls Kitchen + BarToronto, ON, CA
Full-time

Our ideal candidate has a commitment to teamwork and a desire to learn and grow.The Guest Experience Manager at Earls is first and foremost a guest-facing role.The GEM role is all about Guest relat... Show more

 • Promoted

Experienced Store Director Enhancing Sales and Guest Experiences

Tiffany & Co.Toronto, Ontario, Canada
Full-time

Elevate a luxury retail environment as a Store Director focused on extraordinary client connections.Drive sales performance and inspire an exceptional team culture through innovative, client-centri... Show more