Sales Consultant & Service Technician

Hello, it’s a new day, and it’s time to answer the call to elevate your career and make life accessible for all.

Our purpose is to make life accessible.

Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.

Our role is to care.

As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your career in a nurturing, learning-focused, and supportive environment - you will love being part of Motion.

Who you are

We are adding a Mobility Accessibility Sales Consultant & Service Technician to our sales and service team in Prince Albert. You will work in close consultation with clients to improve accessibility in their homes, school, or hospitals.

This isn't your typical face-to-face Sales Consultant role. You will sell, install and provide after-sale service/repair. You will be supported as you learn the functionality and benefits of our products and services. This is a chance to bring real joy to your customers as you make an extra effort to assemble and install customized mobility devices, giving them the freedom to live their best life.

Whether you have worked in the rehabilitation space, have a track record of installing similar custom products, or a recent graduate, you want to take an entrepreneurial approach to grow our client list and provide direct support.

What's in it for you?

What you do matters - and we recognize your work. You will spend your days working to enrich the lives of others. The ability to move within and outside of their own home is something our clients never take for granted. Helping to provide the devices that empower our clients is very rewarding and will leave you feeling proud of the impact you are making every day. We will provide you with training, peer support, documentation, and the leads to succeed on both sides of this role. This is a chance to join a scaling organization leading an in-demand industry, growing your expertise to pursue sales or people management roles.

What you will do

Our sales consultants work directly with our clients to select the custom mobility device that best suits their needs. Our clients trust our technicians to ensure that their mobility devices are safe and fully functional. In this role, you will:

• Deliver a Motion customer experience. You will ensure the needs of our clients are met and that we fulfill our promise to make life accessible. You will drive to one or more client sites throughout the greater Prince Albert area daily, combining sales calls with product delivery and assembly. You will demonstrate and introduce clients to the equipment you have installed clearly and effectively.
• Drive business. You will do research, make cold calls, and expand our client base. You will ensure that Motion is the top choice for mobility devices in the Prince Albert area by building relationships and sharing your growing expertise. You will pull from our extensive inventory of mobility devices to demonstrate the products and services to our clients and their teams.
• Build and maintain relationships . You will be a driving force behind our company, continually expanding your network and creating new relationships with clients, therapists, caregivers, and other healthcare facilities in our community. You will nurture these relationships and maintain contact, even after receiving the device as you check-in with clients and plan to follow up visits.
• Train and be trained. You will spend time with our technicians, learning the functionality of the devices, and gaining comfort with the basic mechanics. You will increase your product knowledge to demo and sell the best choices to your clients confidently.
• Create and document. You will track all sales leads and client details in our CRM. You will craft business proposals and quotes for our clients, taking into account the funding regulations and Motion's catalogue of devices and services. You will provide our existing clients with Customer Value Plans to find opportunities to add benefit to their current devices and services.

What you bring

• Experience. You have some experience in a customer-facing sales and service position. Ideally, you have exposure to our client-base and products or an open mind and willingness to learn.
• Construction Skills. You are comfortable using a range of tools and equipment. You have experience assembling, building, or repairing.
• Communication and Collaboration Skills. You are process-oriented and highly detailed. You have excellent written and oral (in person or on the phone) communication skills. You can build relationships with team members, work in close partnership, and thrive in an independent role.
• Empathy and Respect . You can engage our clients in a meaningful way to ensure that their individualized needs are met at every appointment. You approach every interaction with your clients with respect, professionalism, and empathy.
• Flexibility. You have a valid driver's license and can travel to client homes, schools, and hospitals throughout the Prince Albert region in a company vehicle.
• Additional Must Have Requirements. You can lift up to fifty (50) pounds in order to move or repair equipment and devices. You have a Class 5 driver's license and a clean criminal background check and are bondable.

Why join? We are Motion

At Motion, we've undergone a recent transformation, and we think that's exciting. With a strong reputation as experts in our field, we're turning inwards to foster a culture of belonging, giving, and strength. Joining us now is a chance to be part of that momentum, a chance to make an impact in people's lives, and help create a company environment you believe in.

Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.

Motion - Golden Mobility & Rehab is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.

Protective measures for COVID-19

At Motion, the safety of our employees and our clients is paramount. We’ve implemented several measures to reduce the risk of exposure to Covid-19. These include:

• Ensuring safe physical distancing at all locations and warehouses.
• Providing all technicians with full personal protective equipment, including face shields, gowns, masks, and gloves.
• Screening all clients and employees for COVID-19 symptoms ahead of home visits or onsite entry to prevent contact with those who may have been exposed to COVID-19.
• Implemented a Vaccination Policy for all employees.
• Disinfecting all locations and warehouses regularly and thoroughly.
• Continuous monitoring of the on-going situation and updating policies as needed.