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UX Designer(Contract, Hybrid Remote/Onsite "Toronto")
The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short-term business goals, and the user and business needs.
oFacilitate the Kickoff meeting with the project team to produce such outputs as:
oBusiness Model Canvas: 5 Whys, User Personas, Stakeholder Mapping, Strategy Map,
oShort- and Long-Term Goals, Fears and Challenges, Problem Statement
oFacilitate user research activities to produce such outputs as:
oUser interview topic Maps, a summary of interrelated topics for the user interview
oUser Interview Scripts to plan and guide user discussion
oUser Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
oUser research findings report
oUser Storyboard to communicate a story through images displayed in a sequence of panels that chronologically maps the story’s main events.
oTechnical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage, performed by the different roles involved
oDefined business Key Performance Indicators (KPIs)
oOptionally conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customers
oProduce “clickable” prototypes of multiple possible solutions
oValidate "clickable” prototypes with users through usability testing sessions and produce research findings report
oIterate (improve) on “clickable” prototypes with insights garnered from research findings report
oUser interview topic maps, a summary of interrelated topics for the user interview
oUser interview scripts to plan and guide user discussion
oUser interview synthesis (collection, aggregation and analysis) of written observations recorded during each interview
User Experience (UX) Designer • Toronto, Ontario, Canada
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