Warranty administrator- DORVAL

Our client in Dorval is looking for a warranty administrator for a very well known company. The Warranty Administrator is responsible for ensuring the consistent application and administration of the company's warranty programs, in collaboration with suppliers. Manages detailed procedures in support of the program and maintains accurate records. Updates warranty information as it becomes available, including organizing and updating warranty documents, bulletins and other pertinent information.



Advantages
Monday-Friday 8:30AM-5PM

Salary $50,000-60,000$

Bonus 1000$ per month if you hit your quotas

2 to 3 weeks vacation

-100% employer paid medical and dental benefits with no waiting period for eligibility

-Pension Plan

- The company offers a total compensation package that includes a competitive salary, comprehensive benefits, learning and development, and some unique additional benefits. Here are the highlights of our plans

-Company Events

Responsibilities
Role
- Reviews and manages warranty claims, including estimating non-warranty parts and labor and determining a reasonable cost for billing non-warranty work; captures fixed rates and processes warranty claims for covered and partially covered repairs.
- Communicates regularly with supplier representatives or service centers to determine what repairs are covered by warranty and the best approach to take.
- Shares branch issues regarding warranty repairs and new warranty information with appropriate company personnel.
- Maintains parts warranty records and ensures that supplier procedures for using used parts are consistently followed; routes warranty returns to appropriate suppliers.
- Accepts cash payments from customers and contacts account holders for purchase order numbers as required.
- Analyzes claims and submissions for accuracy, consistency of application and trends, and takes action/recommends as required.
- Manages warranty claim reports to ensure payment defaults are resolved and handled effectively.
- Ensures accurate record keeping and accounting of warranty programs by reviewing and monitoring claims and submissions to the branch; provides monthly statistical reports to the Service Manager.

Qualifications
-The applicant
-Fluently Bilingual in English and French (written and spoken)
-English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
- Work Experience: Two years of relevant work experience; previous experience in the heavy production parts industry or service sector is an asset
- Knowledge: Experience in parts supplier activities, procurement and parts quotation generation.
-Experience working with trucks or diesel components is a must
- Skills: Microsoft Office, including Outlook, Excel, Word and PowerPoint
- Bachelor's degree; College diploma or business certificate (an asset)
- 2-3 years' experience in a technical position in power generation or related field
- Technical knowledge of diesel mechanics and/or electricity; proficient with Microsoft Office

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/
- https://www.linkedin.com/in/melissa-cumetti-2ab401169/


For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.