Service Coordinator- Dorval

Our client in Dorval is currently looking for a service coordinator
This person will have various responsibilities for all inbound customer activities, order desk, locating products to meet order standards,
locating products to meet order requirements, delivery date and repairs, testing and shipping of products. Work collaboratively with the sales, warehouse and support teams to ensure the team achieves goals.





Advantages
• Monday-Friday 8AM-5PM
• Salary $50,000-55,000$
• 3 weeks’ vacation
• Wellness Program
• Growth opportunities
• Career Development and tuition reimbursement program
• Health/Dental/Life Benefit programs
• EAP Program
• RRSP Program

Responsibilities
-Demonstrate a willingness to take the time to learn about the products and services and services offered, and a desire to take advantage of the training opportunities offered by the company.

-Demonstrate product knowledge in all areas of the business, including remediation, restoration, general security and thermal imaging.

-Support the Branch Manager in the execution of the annual and monthly operating plan.

Work cooperatively and support all internal partners (operations, internal and external sales teams) and internal and external sales teams) and contribute to the achievement of monthly and annual sales and annual sales and operations objectives.

-Follow up on all new and existing customer orders, including the
determining customer needs, assisting in product selection, up-selling, advising on monthly promotions, and
advice on monthly promotions, order entry and fulfillment, and researching products from other sources

-Make sure all stock is accurate in warehouse and coordinate with outside sales team. Inventory aspect along with warehouse verification of skus may be required.

- Support the warehouse, including receiving, stocking and picking (may require heavy lifting) may be required to lift heavy loads (50lbs)).

-Outbound calls to customers and prospects to support the branch's ability to achieve its objectives

-Support the Accounts Receivable and Accounts Payable team members with price discrepancies price, shipping or account discrepancies in a timely manner and set up the credit card
the credit card terminal on a daily basis.

-Review open and back orders on a daily basis, follow up on back orders with suppliers follow-up on back orders with suppliers, if applicable, and ensure that the customer receives their
customer receives their products in a timely manner.

-Invoice and file packing slips

-Maintain the showroom and office in a ready condition.

-Any other project or function as required.

Qualifications
2-4 years experience in an office setting
Proven self-starter and team player
Knowledge of the sanitation, food service, construction or general safety industries
general safety is considered an asset.
Experience in administration
Knowledge of retail sales and strong customer service skills
Ability to multi-task, prioritize and manage time effectively.
effectively.
Ability to remain professional and courteous with customers at all times.
Excellent verbal and written communication skills (English and French)
Excellent attention to detail
Post-secondary education preferred
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca /

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/


For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.