Operations Data Analyst
- Gather requirements from subject matter experts to create reports needed for all Operations departments
- Work with department leaders to identify opportunities for improvement
- Create and maintain regular reporting, weekly, monthly and quarterly for business needs
- Organize and provide data in formats that are usable for teams and leaders to effect change and improve their business
- Interface directly with internal department leaders to provide exceptional communication and support
- Assist with identifying and solving data gaps and inaccuracies
- Continuous improvement on reporting tools to evolve into automation and leader direct access to reporting when necessary
- Regular involvement in system integration planning and logistics to provide input for data and reporting needs
- Work with leaders to clearly define KPIs and ensure that reporting is properly correlated to established goals
Skills & Requirements
QUALIFICATIONS : EDUCATION :
EDUCATION :
College degree preferred; equivalent experience may be accepted
EXPERIENCE :
- 3-5 years’ as a Data Analyst or related field preferred (QA / QC / BA)
- Excellent verbal and written communication skills
- Excellent critical thinking and problem solving skills
- Positive attitude and solutions oriented thinking
- Must be able to produce high-quality work as part of a fast-paced, dynamic team
- Strong analytical and problem solving skills; excellent follow up skills required
- Experience with accounting systems or financial reporting is highly desirable
- Ability to effectively manage multiple priorities with minimal supervision
- Proficient knowledge of Microsoft office including Word, Excel and PowerPoint
- Tableau proficiency strongly desired
- Knowledge of SalesForce preferred
- Knowledge of JIRA Preferred
- Strong team player with excellent interpersonal and communication skills
- Experience collaborating with remote teams preferred
- Experience within real estate or real estate brokerages preferred
- Occasional travel may be required (US and Canada)
KNOWLEDGE / SKILLS / ABILITIES :
- The ability to organize, set and implement priorities and manage multiple tasks.
- Success with the ability to show flexibility, sound business judgment and highly developed personal, analytical, and communication skills
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