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Service Owner - REMOTE
Service Owner - REMOTERandstad Canada • Saint Albert, Alberta, CA
Service Owner - REMOTE

Service Owner - REMOTE

Randstad Canada • Saint Albert, Alberta, CA
5 days ago
Job type
  • Temporary
  • Remote
  • Quick Apply
Job description

Are you ready to lead a high-impact digital transformation that changes how essential services are delivered to Albertans? Our Edmonton client is seeking an experienced Service Owner for an initial 12-month contract to drive the modernization of the Land Titles Registry. In this role, you will take a client-centric approach to replacing legacy systems with innovative, cloud-based digital solutions. If you thrive in agile environments and want to work on a large-scale program that prioritizes human-centric design and sustainable technology, this is the perfect long-term contract opportunity for you.

Advantages

  • Gain long-term stability with an initial 12-month contract on a high-visibility provincial modernization project.
  • Shape the future of digital services by leading the replacement of high-risk legacy enterprise systems.
  • Work within a collaborative environment that values agile methodologies and user-centric research.
  • Take on a leadership role where you guide cross-functional product teams from discovery through to implementation.
  • Contribute to a meaningful initiative that moves public services away from paper-based systems toward modern cloud technology.

Responsibilities

  • Provide oversight for the entire product lifecycle including discovery, design, testing, and implementation of new digital services.
  • Lead product teams to develop and implement digital solutions that satisfy both end-user needs and business objectives.
  • Identify barriers to change and recommend strategies to align legislative and divisional policies with digitization goals.
  • Support the Product Director in establishing engagement structures to help staff prioritize service modernization opportunities.
  • Collaborate with technology partners to ensure the incremental delivery of benefits to both staff and the public.
  • Conduct assessments and provide recommendations regarding technology and sourcing strategies for legacy system replacement.
  • Champion agile frameworks by leading product demonstrations for stakeholders and governance committees.
  • Qualifications

  • At least 5 years of experience coordinating with business and IT partners to gather requirements and recommend technical solutions.
  • Minimum of 5 years of experience leading and facilitating product teams within an agile development environment.
  • Proven track record of documenting complex user requirements, business processes, and technical workflows.
  • Extensive experience in the design, development, and implementation of complex enterprise IT solutions.
  • Strong background in client engagement with the ability to explain complex data principles to stakeholders at all levels.
  • Summary

    This is a rare opportunity to play a leading role in a major digital evolution that impacts millions of people. If you have a results-driven mindset and the expertise to navigate complex legislative environments while delivering modern IT products, we want to hear from you. Please apply directly to this job ad or reach out to your Randstad Digital representative immediately!

    P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!

    We look forward to supporting you in your job search!

    Good luck!

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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    Service Remote • Saint Albert, Alberta, CA

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