Quality Service Analyst (Permanent) Vernon 2025.244

We are honoured to again be selected as one of B.C.s Top Employers.

If you are looking for an opportunity to contribute your experience knowledge and passion in a meaningful way CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging lives with connection .

Status / Term : Regular / Full-time

Classification / Salary : Social Program Officer (Growth to R24) / Position starts at $71771 to $76071 annually

Team : SI Vernon 1

Location : Vernon (Hybrid - 3 days a week in office - after passing a 6-month probation)

At CLBC we are committed to fostering a diver se equitable inclusive and accessible workplace. We encourage applications from all people with relevant skills including women Indigenous peoples persons with disabilities racialized people and those who identify as 2SLGBTQ2IA. For accommodation needs please contact at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC what we offer and tips for the interview process.

A bout the Role :

As a Quality Service Analyst at CLBC you are responsible for representing CLBC as the primary point of contact for service providers. You will perform the lead role in negotiating contracts for funding and service levels reviewing and monitoring contracts for service quality developing and approving new resources managing service requests and ensuring crisis response systems and resources are available.

Key responsibilities :

• Consulting with Facilitators about support requests service availability and resource suitability
• Conducting on-site monitoring reviews (homes staffed residential facilities programs etc.) and investigating competency and service issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Developing servi ce contracts or agreements and negotiating the costing details and quantities
• Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
• Ensuring service collaboration and developing cost-sharing agreements
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Reviewing financial reports to ensure delivery of services for approved funding supports

What you will bring :

We are also looking for :

Benefits : A rewarding career at CLBC comes with great benefits including :

Additional Info

Closing date : December 18 2025

If your application is shortlisted youll be invited to an interview where youll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.

Required Experience :

IC

Key Skills

Gas Chromatography,Laboratory Experience,Archival Standards,ELISA,Test Cases,Analytical Chemistry,Quality Assurance,Spectroscopy,Quality Control,cGMP,Selenium,Western Blot

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 71771 - 76071