Senior Commercial Lines Insurance Account Manager

Step into a pivotal role at a dynamic organization where your skills and experience will directly influence client success and team growth. As a Senior Commercial Lines Account Manager, you will manage a complex book of business that spans coast to coast, specializing in large property and casualty risks. This is your chance to lead, support, and shape a diverse portfolio while working with clients who demand excellence and tailored insurance solutions.

Benefits & Perks

• Competitive compensation package of base salary between $90,000 – $120,000 plus guaranteed annual bonus
• Healthcare benefits and health care spending account
• Supportive team environment with opportunities for mentorship and growth
• Work with a diverse portfolio of large, complex accounts across various industries

Responsibilities

• Support a complex book of large hospitality and specialty accounts across Canada.
• Manage mid-large accounts clients with premiums over $100,000, providing expert service and solutions.
• Utilize Level 2 licensing and ideally RIBO certification to review policies, risks, and client needs efficiently.
• Assist senior team members at capacity, ensuring timely renewals and new business processing.
• Coordinate with underwriters and internal teams to deliver seamless service.
• Maintain accurate documentation and client records.
• Respond quickly to urgent client needs in a fast-paced environment.

Qualifications

• Minimum 7 years’ experience as a Commercial Lines Account Manager with a robust knowledge of commercial insurance
• Strong understanding of EPIC and ability to navigate complex insurance platforms
• Exceptional client service skills, with the ability to handle high-value policies and demanding clients
• Confidence in building processes, reviewing files, and supporting team development
• Must have Level 2 license, RIBO is an asset
• Ability to manage a large, diverse book of business with multiple six-figure premiums

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.