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Director, International Benefits
Director, International BenefitsJustworks • Toronto, Ontario, Canada
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Director, International Benefits

Director, International Benefits

Justworks • Toronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Who We Are

At Justworks youll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Were helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. Were data-driven and never stop iterating. If youd like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it wed love to hear from you.

Were united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.

Our Values

If this sounds like you youll fit right in.

Who You Are

As the Director of International Benefits at Justworks International you will build and own the strategy design and execution of employee benefits programs across all international markets for our Employer of Record (EOR) business. Benefits are a key differentiator a growth engine and a critical lever to win and retain EOR customerswith the potential to become a multi-million dollar revenue opportunity. You will define and implement a multi-country benefits strategy that delivers competitive compliant offerings around the world manages vendor and partner relationships end to end and seamlessly integrates benefits into our global operations and in-app experience.

You will build lead and motivate a distributed team of regional benefits expertsensuring every countrys offering aligns with our global strategy. Youll work cross-functionally with Product Operations Customer Success and Sales to define and scale a portfolio of benefits that deliver both locally competitive and globally differentiated experiences for our customers and their employees. This includes balancing a top-down scaled global approachdriving partnerships with global brokers and providerswith a bottoms-up lens to identify and launch the most relevant benefits in each market.

You are both a strategist and an operator equally comfortable shaping a long-term roadmap and navigating daily operational challenges. You thrive in complex fast-moving environments and take pride in building scalable frameworks that balance compliance with creativity. Youll lead a high-performing global team while partnering closely with our US Risk & Insurance team to unlock scaled global relationships.

You bring entrepreneurial-ness curiosity creativity and commercial acumen to your work. You enjoy building things from the ground up negotiating with partners and vendors innovating and translating customer insight into strategy. Most importantly you are passionate about creating benefits offerings and experiences that make employees feel cared for and valued and customers confident in our global platform.

Your Success Profile

What You Will Work On

  • Global Strategy & Design: Develop and execute a multi-region benefits strategy that aligns with Justworks international growth goals and values and ensures competitiveness and compliance.
  • Team Leadership: Manage motivate and mentor a growing Global Benefits team starting by hiring Benefits Specialists in key regions; define clear ownership standards and performance metrics.
  • Global Partnerships: Build and oversee global broker and carrier relationships negotiating best-in-class coverage pricing and service levels.
  • Product Innovation: Identify evaluate and launch new benefits that differentiate our EOR offeringfor example wellness family support flexibility and mental health programs tailored by region.
  • Renewal Oversight: Own the global renewal calendar; ensure consistent process data integrity and timely execution across all markets.
  • Compliance & Governance: Ensure statutory compliance in every country; maintain documentation audits and alignment with Legal and Compliance.
  • Insights & Analytics: Develop a unified view of benefits cost utilization and satisfaction; partner with Finance on budgeting and forecasting.
  • Stakeholder Partnerships: Collaborate cross-functionally with Payroll Legal HRIS Sales and Product teams to enhance employee and customer experiences.
  • Employee Experience: Drive clear engaging communications around benefits launches and updates that empower employees globally.
  • Cross-functional Execution: work across International US Risk & Insurance to deliver globally scaled and local broker relationships that seamlessly plug into our offering.

How You Will Do Your Work

As the International Benefits leader results are paramount for your success and ultimately result in our success as an this role your foundational knowledge skills abilities and personal attributes are anchored in the following competencies:

  • Entrepreneurial ownership - defining building and execution solutions end to end in a fast moving and complex environment.
  • Consultative - takes an approach that focuses on building relationships with others understanding their problems and developing solutions to their challenges through open-ended questions and active listening.
  • Clear communication - the ability to articulate thoughts and express ideas effectively using oral written visual and non-verbal communication skills as well as listening skills to gain understanding.
  • Taking responsibility - being accountable being committed and accepting ownership for ones decisions actions and behavior.
  • Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
  • Solution-oriented - identifies the source of a question or challenge and provides the right or a better way of doing things.
  • Curious - the innate desire to learn grow and understand.
  • Risk assessment - applying a logical step-by-step process to protect and consequently minimize risks to the organization interests and employees.
  • Manages complexity - making sense of complex high quantity and sometimes contradictory information to effectively solve problems.

In addition all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. Youre an active listener treat people respectfully and have a strong desire to know and help others.
  • Openness - Your default is to be open. Youre willing to share information understand other perspectives and consider new possibilities. Youre curious ask open questions and are receptive to thoughts and feedback from others.
  • Grit - You demonstrate grit by having the courage to commit and persevere. Youre committed earnest and dive in to get the job done well with a positive attitude.
  • Integrity - Simply put do what you say and say what youll do. Youre honest and forthright have a strong moral compass and strive to match your words with your actions while leading by example.
  • Simplicity - Be like Einstein: Everything should be made as simple as possible but no simpler.

Qualifications

We are looking for a strategic entrepreneurial leader who has built and run complex global programs products or businesses and wants to take on the challenge of building a world-class international benefits business.

  • 8-10 years of experience managing building and operating a substantial global business product line or function with at least 3 years of experience and deep knowledge within global benefits global insurance global employment or EOR across multiple geographies
  • Demonstrated ability to build from the ground up operate with autonomy and thrive in highly complex global ambiguous environments.
  • Exceptional commercial and operational instincts; ability to design scalable systems navigate partnerships evaluate tradeoffs; strong vendor and partner management
  • Strong negotiation skills with partners; experience running global RFPs and renewals.
  • Excellent communication and stakeholder management skills across diverse cultures and levels.
  • Analytical fluency with benefits cost modeling vendor performance metrics and ROI analysis.
  • Track record of leading distributed teams and scaling processes internationally.
  • Fluency in multiple language and/or experience living in and doing business in multiple countries is a plus.
  • Experience leveraging AI and automation to benefit operations and processes
  • Comfort operating in a fast-paced high-growth tech or HR services environment.

#LI-Remote #LI-CD1

Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.

Were proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If youre in need of a reasonable accommodation please reach out to us at . Your comfort and success matter to us and were here to ensure an inclusive experience.

Our DEIB Report


Required Experience:

Director


Key Skills
Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources
Employment Type : Full Time
Experience: years
Vacancy: 1
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Director, International Benefits • Toronto, Ontario, Canada

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