Staffing Officer and Office Assistant ( Victoria County ) Permanent Full Time - Days

Staffing Officer and Office Assistant ( Victoria County ) Permanent Full Time - Days

Other - Full-time, PermanentCompetition # : A08-26EXTPosted : February 17, 2026Closes : March 3, 2026 at 11 : 59 pm Atlantic Standard TimeLocation : VCHSS SupervisorVictoria County Home Support Job Type : Full-time PermanentSchedule : Day

Northwood Homecare is one of the largest, innovative and most progressive homecare agencies in Eastern Canada, offering a continuum of services and programs based on a philosophy that helps older adults make the most of life.

Our Homecare Operations team is currently accepting applications for a Staffing & Office Assistant.

Responsibilities :

Reporting to : Manager, Rural Home Care Operations

• Coordinates client and staff schedules to ensure smooth service delivery. The role requires effective communication, strong organizational skills, and timely problem-solving to manage changes and maintain accurate records.
• Provides general office support, including but not limited to general administrative tasks, mail management, reception and communication, and client and visitor engagement.
• Collaborates with staffing officers, providing support and coverage to multiple Northwood sites.
• Provides general office support, including but not limited to general administrative tasks, mail management, reception and communication, and client and visitor engagement.
• Collaborates with staffing officers, providing support and coverage to multiple Northwood sites.
• Assigning and scheduling staff according to pre-approved requirements, standards and union contract.
• Scheduling Northwood-Victoria County clients / shifts in a designated area, with occasional support of other sites as needed.
• Working with Supervisors to address issues / concerns.
• Accepting new clients, processing Client increases, decreases and holds.
• Creating and maintaining current and advanced schedules.
• Communicating with Care Coordinators, Clients and Field Staff via Phone, email and software text.
• Tracking and reporting of entitlements for sick, vacation and personal.
• Accepting and approving vacation requests.
• Assigning and scheduling staff according to pre-approved requirements and standards
• Scheduling Victoria County Home Support Workers groups of clients / shifts in a designated area
• Works with Supervisors to address issues / concerns
• Accepting new clients, processing Client increases, decreases and Client on holds from Intake
• Creating and maintaining current and advanced schedules
• Communication with Clients and Field Staff via Phone, email and Procura text
• Accepting and approval of vacation requests via Portal
• Technology troubleshooting
• Completing other tasks as required

Qualifications :

Hours : 80 Hours Biweekly (8 Hour Shifts )

Effective : March 1st 2026