Contract Administrator

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

The Contract Administrator is an all-encompassing role which supports branch contracts by maintaining and processing administrative operations. The incumbent must be able to work independently and as part of a larger team as well as working to ensure back-office processes are executed with excellence to maximize profitability through the contract process and by meeting and exceeding customer KPIs.

Key Responsibilities

• Support Service Leadership to minimize risks and support the growth potential of all new and existing contracts.
• Communicate and coordinate with all members of the sales team as well as Service Management for contract compliance, escalation and/or follow up.
• Review documents and ensure contract compliance and financial commitments are met.
• Proactively manage branch performance through communication with customers.
• Ensure contracts are administered according to contract, company procedures and company policies.
• Control company’s risks and proactively resolve contract issues.
• Be the point of contact between the sales team and the service team.
• Participate in the kick-off meeting and taking and distributing the meeting minutes.
• Open Work Orders to accommodate the PM repair recommendations.
• Review the profitability reports.
• Chair the monthly progress meetings and respond according to the meeting discoveries and feedback.
• Communicate and evaluate the customer experience through customer communication and questionnaires.
• Perform other duties as assigned by Management.

Qualifications:

• Undergraduate degree in Business Administration or equivalent experience.
• Significant experience with high-volume contract administration role, and to multi-task, prioritize and work to tight timelines
• Intermediate proficiency in the Microsoft Office Suite (Outlook, Word, Excel, Teams, and Power Point)
• Applied knowledge of contract structures, terms, and conditions.
• Analytical and problem-solving skills with a high attention to details.
• Proven ability to communicate effectively with a diverse group of internal and external individuals.
• Excellent written and verbal communication and the ability to document information and instructions

Salary range from: $50,000.00 - $60,000.00 /yr

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.