Gusto Resto Bar is a fine dining establishment with an upscale bar, dedicated to providing exceptional service and a memorable dining experience. We are seeking a dedicated and experienced head server to join our front-of-house team.
As the head server, you will be responsible for overseeing the dining experience, ensuring that our guests receive top-notch service while maintaining a positive and efficient atmosphere. You will train and mentor staff, manage table assignments, and ensure that all service standards are upheld.
Key Responsibilities :
- Lead and motivate the serving team to deliver exceptional guest experiences.
- Train new servers on menu knowledge, service standards, and restaurant policies.
- Manage table assignments and reservations to optimize service flow.
- Maintain a strong knowledge of the menu, including food and drink pairings.
- Interact with guests to ensure satisfaction, address concerns, and build rapport.
- Collaborate with kitchen staff to ensure timely and accurate order delivery.
- Handle cash and credit transactions, ensuring accuracy and security.
- Monitor the dining area for cleanliness and organization.
- Assist in scheduling staff and managing labor costs.
- Stocktaking and inventory management.
- Participate in team meetings and contribute to menu development and service enhancements.
Qualifications :
Proven experience as a server in a high-volume restaurant.Previous leadership or supervisory experience preferred.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work in a fast-paced environment and manage multiple tasks.Knowledge of POS systems and cash handling procedures.Weekends are a must.Work remotely : No.
Benefits :
Discounted food.Flexible schedule.On-site parking.Competitive salary and tips.