Talent.com
Senior Manager, Client Success
Senior Manager, Client SuccessInsight Global • Markham, ON
Senior Manager, Client Success

Senior Manager, Client Success

Insight Global • Markham, ON
1 day ago
Job type
  • Permanent
Job description

Who Can Apply

  • Candidates must be legally authorized to work in Canada

Job Description

The Senior Manager, Client Success has the mandate on managing client

relationships, growing a portfolio of accounts, and closing new business. The position works

closely with advisors, plan administrators, and internal teams to understand client needs,

deliver group benefits solutions, and support ongoing account management while meeting

sales and retention goals.

Responsibilities :

  • Deliver measurable client success outcomes using creative, innovative approaches
  • Manage the entire sales cycle and grow a designated portfolio of client accounts
  • Achieve sales results and close new business opportunities
  • Analyze client needs and providing tailored solutions
  • Building and maintain the advisor and Plan Administrator relationship
  • Develop and implement account strategies to meet sales targets
  • Conduct sales presentations and deliver proposals
  • Provide ongoing reporting, group management and foster relationship to advance
  • sales with existing customers

  • Track all sales activities in CRM and report to senior management team
  • Provide suggestions and guidance to the technical / operations team
  • Perform other relevant duties as assigned
  • We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :

    Required Skills & Experience

  • 3+ years work experience in a similar role such as insurance or group benefits or
  • client services

  • Bilingual proficiency in written and oral communication
  • Post-secondary in relevant field of study
  • Demonstrated knowledge of group benefits and related products
  • Able to interpret and understand of complex contracts
  • Nice to Have Skills & Experience

  • Creative and innovative approach to problem solving with the ability to make
  • decisions, being results oriented

  • Demonstrates strong interpersonal skills while consistently projecting a professional
  • image and demeanor

  • Maintains a positive attitude and collaborates effectively as a team player with both
  • internal and external stakeholders

  • Valid Driver's License and access to a vehicle
  • Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.

    Create a job alert for this search

    Manager Client • Markham, ON

    Similar jobs
    Client Success Manager

    Client Success Manager

    Metergy Solutions Inc. • Toronto
    Full-time
    Metergy has the energy, rapid growth and excitement of a startup, together with a rock‑solid, recession‑proof business that has a 45‑year track record. We’re a technology company that drives huge ca...Show more
    Last updated: 1 day ago • Promoted
    Director, Client Success NA - Growth & Relationships

    Director, Client Success NA - Growth & Relationships

    Paybyphone Ltd • Toronto, Canada
    Full-time
    A leading payment solutions provider in Vancouver seeks a Director of Client Success to oversee client relationships, manage the Client Success team, and ensure profitability.The ideal candidate wi...Show more
    Last updated: 9 days ago • Promoted
    Client Success Manager

    Client Success Manager

    AON • Toronto
    Full-time
    Aon is looking for a Client Success Manager – Hybrid or Remote!.Are you seeking a role that gives you the opportunity to partner with a portfolio of industry specific clients, allowing you to build...Show more
    Last updated: 9 days ago • Promoted
    Client Success Manager (Health System Partnerships)

    Client Success Manager (Health System Partnerships)

    Maple (getmaple.ca) • Toronto
    Full-time
    Client Success Manager (Health System Partnerships).Founded in 2015, Maple is a fast‑growing health‑tech company that powers the future of healthcare by building a connected and superior experience...Show more
    Last updated: 9 days ago • Promoted
    Client Success Manager — Benefits & Advisory

    Client Success Manager — Benefits & Advisory

    People Corporation • Toronto
    Full-time
    A leading employee benefits provider in Toronto is seeking a Client Manager to support internal and external clients.In this role, you will manage a block of business, build relationships with advi...Show more
    Last updated: 30+ days ago • Promoted
    Director, Client Success - North America

    Director, Client Success - North America

    Corpay • Toronto, Canada
    Full-time
    A financial services company located in Vancouver is seeking a Director of Client Success to oversee client relationships and lead a team within their PayByPhone division.This role is key in develo...Show more
    Last updated: 28 days ago • Promoted
    Senior Manager, Customer Success

    Senior Manager, Customer Success

    Quickplay • Toronto
    Full-time
    Senior Manager, Customer Success.About Quickplay : Quickplay is the leading OTT software platform for Tier 1 media, sports and entertainment. The company has scaled to 300+ global colleagues over the...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Manager

    Client Success Manager

    GAM Technical Services • Toronto, ON, Canada
    Full-time
    GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager -Technical Consulting - Client Services

    Senior Manager -Technical Consulting - Client Services

    Argano • Toronto, Canada
    Full-time
    Senior Manager - Technical Consulting - Client Services Posted 3 days ago.Be among the first 25 applicants.Job Summary The Senior Manager - Technical Consulting, within Argano Client Services, is a...Show more
    Last updated: 9 days ago • Promoted
    Manager, Client Engagement

    Manager, Client Engagement

    BrandActive • Toronto, ON, Canada
    Full-time
    BrandActive specializes in the financial analysis, strategy, and logistics of rebranding implementation and marketing and brand operations. Whether our client is striving to optimize the implementat...Show more
    Last updated: 30+ days ago • Promoted
    Senior Customer Success Manager, Enterprise

    Senior Customer Success Manager, Enterprise

    Klue • Toronto
    Full-time
    Senior Customer Success Manager, Enterprise.Req# : 3a1d538d-ddf2-4ea7-b629-300310da73f9.Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue...Show more
    Last updated: 30+ days ago • Promoted
    Senior Enterprise Success Manager (Canada)

    Senior Enterprise Success Manager (Canada)

    FutureFit AI • Toronto, Canada
    Full-time
    A technology company focused on workforce development is seeking a Sr.Customer Success Manager in Toronto.This role involves managing a portfolio of enterprise customers, building relationships, an...Show more
    Last updated: 9 days ago • Promoted
    Senior Customer Success Manager

    Senior Customer Success Manager

    Flywheel • Toronto
    Full-time
    Senior Customer Success Manager.Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near...Show more
    Last updated: 30+ days ago • Promoted
    Client Manager

    Client Manager

    BBD Inc. • Toronto
    Full-time
    We are looking for a Client Manager to join our team.The Client Manager at BBD provides service and support for internal and external clients. They are responsible for managing and retaining an assi...Show more
    Last updated: 30+ days ago • Promoted
    Director, Client Success – North America Growth

    Director, Client Success – North America Growth

    Corpay, Inc. • Toronto, Canada
    Full-time
    A global technology organization is seeking a Director of Client Success in Vancouver to oversee client relationships and manage the Client Success team. The role involves developing revenue strateg...Show more
    Last updated: 30+ days ago • Promoted
    Director of Client Success — IR SaaS Leader

    Director of Client Success — IR SaaS Leader

    HighlightTA • Toronto
    Full-time
    A leading SaaS company in Canada is seeking a Director of Client Success to lead the Client Success Manager team and enhance the client experience. The role requires a strong background in SaaS Clie...Show more
    Last updated: 27 days ago • Promoted
    Director of Client Success, North America

    Director of Client Success, North America

    Corpay • Toronto, Canada
    Full-time
    Director of Client Success, North America Corpay is currently looking to hire a Director of Client Success within our Corpay division. This position falls under our PayByPhone line of business and i...Show more
    Last updated: 28 days ago • Promoted
    Senior Technical Account Manager — Global Client Success Lead

    Senior Technical Account Manager — Global Client Success Lead

    Dayforce US, Inc. • Toronto
    Full-time
    A leading human capital management company in Toronto is seeking a Senior Technical Account Manager to provide premium account management services and foster client relationships.The ideal candidat...Show more
    Last updated: 30+ days ago • Promoted