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Manager, Software Engineering – AI Services
Manager, Software Engineering – AI ServicesVersaterm • Vancouver, British Columbia, Canada
Manager, Software Engineering – AI Services

Manager, Software Engineering – AI Services

Versaterm • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.

Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If youre passionate about making a meaningful difference wed love to hear from you.

The AI Services team is a newly created team committed to setting the direction architecture and technology stack in our new AI platform. We are looking to build services that our suite ofVersatermproducts canleverageand incorporate. This is an exciting time to join our growing team as it evolves with the needs of the business and the pace of the AI landscape. Initial services will consist of transcription from audio / video translation and other related services involvingleveragingthe best of AI LLMs and agentic services.

The Role

As a Manager Software Engineering you will be responsible for leading a team of software engineers in the design development and delivery of high-quality software products. You will play a pivotal role in shaping the technical direction of the team driving best practices in software development and ensuring the successful delivery of engineering projects. This role requires a combination of strong technical expertise leadership and a passion for mentoring engineers.

What You ll Do

Management :

  • Lead and manage a team of engineers providing guidance mentorship and performance feedback to foster a culture of continuous improvement.
  • Set clear work goals and expectationsprovideregular feedback to staff to cultivate trust and growth.
  • Cultivate career development performance and personal goals of staff during regularone on onemeetings.

Team Member Development :

  • Provide training and development opportunities for team members to grow their skill sets and cultivate the next wave ofVersatermleadership.
  • Encourage and provide opportunitiestostaff to learn and engage in professional development through training courses conferencesetc.
  • Co-develop growth strategies for each of your team members.
  • Technical Guidance :

  • PromoteVersatermtechnical standards and best practices within the team.
  • Encourage innovation and experimentation within the team to informVersatermof emerging trends that can be evaluated as part of our continuous improvement.
  • Invest in education and training to stay abreast of industry trends and technologies to drive innovation.
  • Quality Guidance

  • Ensure quality performance and security of developed solutions are achieved through regular code reviews and audits.
  • Develop and implement quality assurance strategies and processes to ensure the delivery of high-quality products.
  • Define and enforce testing standards including automated and manual testing practices.
  • Product Development Management :

  • Generate and coordinate plans execution and delivery of product within established time requirements and within budget.
  • Work across various engineering teams to align effort and drive business value for our customers.
  • Manage resources and prioritize tasks to drive efficient development operations.
  • Measure and report standardized development metrics for responsible product lines.
  • Technical Skill :

  • Provide technical guidance and support for engineering team(s) as needed.
  • Align teams withVersatermgoals and initiatives around DevOps practices and continuous integration / continuous delivery (CI / CD) pipelines.
  • What You ll Bring

  • Degree in Computer Science Software Engineering or a related field or equivalent industry experience and training.
  • 6-8 years of experience in software development with at least2 years in a managerial or leadership role or applicable combination of experience.
  • Excellent communication leadership and interpersonal skills.
  • Ability to balance technical leadership with effective team management of priorities in a fast-paced environment.
  • Strong problem-solving abilities and a proactive approach to overcoming challenges.
  • Knowledge and usage of Jira Azure DevOps or similar development management platforms isrequired.
  • Proven ability to make data-driven decisions and provide clear actionable feedback.
  • Impress Us With

  • Experiencewith architecting and developing cloud-based SaaS products using AWS MicrosoftAzureor equivalent technologies
  • Familiarity with tools such as Terraform Azure ARM templates and similar technologies
  • Familiarity with ISO SOC2or other high regulation procedures
  • Previousexperience inGovTechor Public Safety Tech is a plus
  • This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally candidates must comply with the FBIs Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information please visit Public Services and Procurement Canada for Reliability clearance details and the FBIs CJIS Security Policy Resource Center for CJIS requirements

    Equal Opportunity

    Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrier-free areavailable on request throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies please

    Required Experience :

    Manager

    Key Skills

    Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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