Consultant, Field Operations

Job Description : The Opportunity

This person will report directly to the Director of Field Service and consult to an assigned group of Owner / Operators to optimize sales, QSC, profit, and people development with the purpose of maximizing business potential for the Owner / Operator organization. Key customers include Owner / Operators, Field Service Directors, Restaurant Leadership Teams, and customers.

Duties

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to :

Operator Relationships / Business Results

• Acts as an advocate for the Owner / Operator and the Company, ensuring that both points of view are clearly communicated.
• Identifies priority Owner / Operators and restaurants. Coaches the Owner / Operator to improve restaurant performance.
• Provides rewards and recognition for Owner / Operators and Management Teams.

Under direction of the Field Service Director, organizes and conducts the process whereby an Owner / Operator Business Meeting is conducted annually or according to regional practice. Provides recommendation on growth and rewrite status to the Field Service Director.

Assists the Owner / Operators in developing and executing reinvestment plans on an annual basis to include opening new restaurants, re-builds, re-models, equipment purchases, etc.

Recommends and coordinates the assistance of regional support staff (Construction, Controller, Real Estate, Human Resources, Training, etc.) when appropriate.

People

QSC / Sales Building

Qualifications

Additional Information :

McDonald’s Canada and Owner / Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

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