Director, Sales Operations

Our fully automated, purpose-built solution eliminates the manual processing of business-critical commercial documents with 100% data accuracy and touchless transactions. These documents include purchase orders, invoices, advance shipping notices, and other essential commercial documents exchanged between business and their customers.

About the Opportunity:

As the Director – Sales Operations, you are responsible for leading the planning, processes, data analytics and systems that support a scalable SaaS revenue engine. Working closely with Sales, Marketing, Finance, and Customer Success to improve pipeline health, forecast accuracy, incentive performance, and overall go-to-market execution. This role serves as a strategic advisor to Sales Leadership and the Executive Leadership Team.

Responsibilities:

• Act as a strategic advisor to Sales leadership and executive stakeholders
• Coordinate sales pipeline management & forecasting, planning, and budgeting processes
• Analyze sales funnel to help standardize KPIs, understand historical pipeline metrics, increase visibility into conversions by source and highlight improvement areas for each rep
• Proactively monitor and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization
• Work closely with sales management to inspect sales process quality and prioritize opportunities for improvement by understanding process bottlenecks and inconsistencies
• Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams
• Drive annual sales planning process and own the sales forecasting process and methodology; Deliver accurate, data-driven forecasts with scenario modeling
• Own and optimize CRM and sales tech stack (Salesforce, HubSpot, SalesLoft, etc.) and lead system improvements, automation, integrations, and data governance
• Partner with Marketing on lead flow, attribution, and ROI measurement; with Finance on revenue planning; and with Customer Success on renewals, expansions, and retention metrics

Qualifications:

• BA/BS degree in a technical or business-oriented field
• Minimum of 7+ years of strong analytical and problem-solving experience working in sales operations at a B2B SaaS company
• Advanced knowledge of Salesforce CRM system required; experience with other sales enablement platforms an asset
• Proficiency Microsoft Excel, PowerPoint, and other Microsoft Office Applications
• Strong analytical and modeling skills, written and verbal communication skills with outstanding attention to detail

About Conexiom:

Conexiom is a cloud-based, purpose-built automation platform that automates the most critical and complex B2B document transactions between buyers and sellers. Manufacturers and distributors across the globe, such as Grainger, Genpak, Honeywell, and Lonza, trust Conexiom to create resilient operations that scale, drive growth, reduce costs, and build frictionless relationships with their customers. Conexiom is based in Vancouver, British Columbia, and has offices in Kitchener, Ontario; London, England; and Chicago, Illinois. VisitConexiom.com.

Conexiom embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are working to ensure that the profile of our staff reflects the profile of the communities we work in and serve. For that reason, we seek resumes and expressions of interest from a broad and diverse talent pool. Strength comes from the inclusion of diverse perspectives and experiences.

Reasons to work for Conexiom:

Our MISSION is to transform broken processes into business value

We are DATA-driven and RESULTS-focused

We show our COMMITMENT to the people that make-up Conexiom by:

• Training and development opportunities
• Competitive compensation
• Work/Life balance – Open PTO Policy in North America & Flex days in the UK
• Comprehensive health, dental, & vision insurance

We build products & internal processes that increase efficiencies and drive INNOVATION for our customers

Our VALUES

• We care for each other
• We hold ourselves accountable
• We make our customers heroes
• We over-communicate
• We are inclusive & want to make change for the better

Conexiom is proud to offer equal employment opportunities. If you have a need that requires accommodation at any time during the recruitment process, please reach out to our Talent Acquisition Manager at aendy@conexiom.com

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