Reception, Oshawa Animal Hospital

JOB DESCRIPTION

Reception

Location : Oshawa, Ontario

Employment Type : Full Time

Benefits eligible : Yes

Oshawa Animal Hospital is currently welcoming a customer service-focused R eception, Client Care to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!

Create a warm and welcoming environment for our patient and pet parents

Assisting veterinary staff with various tasks and treatments when required

Ability to answer a multiline phone system and track and book appointments effectively

Placing outbound calls to pet parents for follow-up and future appointment bookings

Respond and manage email correspondence; clients, referring veterinarians & internal office messages

Admitting and discharging pet patients

Invoicing / billing; creating estimates, obtaining pet owner confirmation and processing payments

Scheduling appointments

Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

Strong organizational skills

General housekeeping duties; cleanliness of reception area, pet holding areas and common areas

Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

What VCA Canada Offers

RRSP Employer 5 % Match Program  – saving for your future just got easier!

VCA Canada RRSP Student Loan - Ask us more!

A caring culture of  Wellness and Appreciation!

Competitive wages and health / dental benefits!

Opportunity to apply for a Veterinary Technician / Technologist scholarship (annual process)

Annual uniform allowance

Exceptional career development : there is room to grow here!

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

Extra perks like shopping discounts and cool wellness apps!

Click