Talent.com
RQ08181 - Business Analyst - Senior

RQ08181 - Business Analyst - Senior

Cleo ConsultingToronto, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Assignment : RQ08181 Business Analyst Senior

Start Date : End Date :

Office Location : 56 Wellesley St. West 2nd Floor Toronto Ontario M7A 1C1

Organization : Health Services Cluster

Ministry : Ministry of Health

Business Days : 330.00

Hybrid Candidate must work 3 days onsite and 2 days remote

MUST HAVES :

  • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
  • Leading subject matter experts and stakeholder working groups conduct business analysis to assess clients current business problems defects improvements and minor enhancements
  • Documenting the business requirements in such a way that technology solutions can be determined
  • Conducting business modeling use case modeling conceptual and logical data modeling process and data flow modeling use case surveys business rules definition and nonfunctional requirements definitions for assigned projects

Description

Assignment Type : This position is currently listed as Hybrid and consultants will be required to work onsite at the work location 3 days a week and 2 days from home. The details of this arrangement will be confirmed with the Hiring Manager.

Extension / Amendment Attestation : The Statement of Work (SOW) shall expire on April 4 2025. Extension(s) only allowed using unused days / funds left on contract. No additional funds will be added beyond maximum contract value. Such extension(s) will be allowable only if the Master Service Agreement is extended beyond April 5 2024 and be upon the same terms conditions and covenants contained in the SOW.

The resources needed till March 31 2026 will include an option to extend at the same rate till March 31 2026 if Tender12075 Managed Service Provider for Contingent IT Resources is also extended for a further one year else an RFS under the Successor VOR will be issued for the services required after April 5 2025 to March 31 2026.

Responsibilities : Technical

  • Lead and conduct business analysis at varying levels of detail with relevant stakeholders appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and Agile Systems / OPS Standard Systems Development Methodologies
  • Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to / options for business development
  • Prepare and advise on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
  • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
  • Analyse defects and work with relevant parties in resolving of these defects
  • Support any data migration and related activities as needed from legacy system to new provincial system
  • Apply reengineering concepts to promote business improvements through alternative cost effective service delivery approaches
  • Provide impact analysis and requirement / specification creation for supported initiatives
  • Relationship Management and Communication
  • Lead subject matter experts and stakeholder working groups conduct business analysis to assess clients current business problems defects improvements and minor enhancements
  • Document the business requirements in such a way that technology solutions can be determined
  • Liaise with the development and Quality Assurance teams inclusive of thirdparty vendor and ministry teams
  • Present complex information equally well to technical and nontechnical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
  • Promote the appropriate application of I&IT to business problems and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
  • Develop and maintain business processes and user documentation for potential Community Care sector financial and payroll solution
  • Develop training materials / support the development of training materials Lead technology troubleshooting activities :
  • Participates in the operations quality assurance testing and review processes
  • Deliver expertlevel troubleshooting capabilities to resolve complex issues affecting critical business and infrastructure systems and applications
  • Manage and escalate issues in a timely appropriate and effective manner and provide clear analysis of options regarding how to proceed with problem resolution

    • Business Knowledge

  • Conduct gap analysis of vendor release upgrades to identify changes needed for business processes and best practices including configuration reports and integration components
  • Develop strategies prepare business cases and costbenefit analysis and conduct feasibility studies for business I&IT initiatives
  • Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions for assigned projects
  • Monitor progress resolve problems and report regularly to I&IT management and clients decision makers
  • Develop performance measures for business analysis evaluation and conduct followup.

    • Skills

    Experience and Skill Set Requirements

  • Public Sector Experience 5 years of experience working in the healthcare industry specifically in maintaining and supporting systems such as LongTerm Care Electronic Medical Records (EMRs) Hospital Information Systems (HISs) Clinical Assessment tools and Ontario Healthcare Reporting Standards (OHRS) compliant
  • Knowledge of personal health information protection legislative requirements and how they apply to developing and maintaining healthcare systems containing personal health information preferred 5 points
  • Business Analysis Experience Leading and conducting business analysis at varying levels of detail to assess clients business problems / opportunities and documenting the business requirements in such a way that technology solutions can be determined
  • Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
  • Authenticating changes suggested by development provide analysis and suggestion to avoid impact to business operations
  • Substantiating analysis to business group to fix data issues and provide queries and scripts that help in debugging data issues
  • Regularly reviewing production logs providing analysis & suggestions to implement in a proactive manner
  • Providing a comprehensive range of I&IT business analysis lead services for diverse business and technology needs including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to / options for business development
  • Preparing and advising on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization
  • Conduct ongoing business analysis activities and analysis within all phases of the project life cycle including initial technical requirements detailed plan of business analysis activity business modeling analysis of business transformation new business development and acquired solutions continual refinement of business requirements and identification of significant changes in requirement documentation and maintenance of approved business requirement
  • Leading subject matter experts and stakeholder working groups conduct business analysis to assess clients current business problems defects improvements and minor enhancements
  • Documenting the business requirements in such a way that technology solutions can be determined
  • Promoting the appropriate application of I&IT to business problems and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
  • Updating business processes and user documentation for changes related to supported solution
  • Applying reengineering concepts to promote business improvements through alternative cost effective service delivery approaches
  • Developing strategies preparing business cases and cost benefit analysis and conducting feasibility studies for business I&IT initiatives
  • Providing impact analysis and requirement / specification creation for supported solutions due to solution upgrades or any new requirements
  • Conducting business modeling use case modeling conceptual and logical data modeling process and data flow modeling use case surveys business rules definition and nonfunctional requirements definitions for assigned projects
  • Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice and for solutions including configuration reports and integration components
  • Monitoring progress resolving problems and reporting regularly to I&IT management and clients decision makers
  • Developing performance measures for business analysis evaluation and conducting followup 35 point

    • Business and IT Knowledge

  • Experience conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and nonfunctional requirements definitions
  • Knowledge of Data Quality Data Access and DataDeIdentification best practices and experience implementing these best practices within an operational environment
  • Demonstrated awareness of emerging IT trends and technologies
  • Highly proficient using MS Office products
  • Knowledge and experience with implementing cloudbased technologies / solutions 35 points

    • Stakeholder Management

  • Strong leadership and people management skills and experience
  • Exceptional analytical problem solving and decisionmaking skills
  • Demonstrated strong interpersonal verbal and written communication and presentation skills
  • Proven troubleshooting and critical thinking experience
  • Demonstrated ability to apply strong listening skills to facilitate issue resolution
  • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
  • Strong interpersonal facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
  • Excellent customer service skills including tact and diplomacy to ensure client needs are managed effectivelyA motivated flexible detailoriented and creative team player with perseverance excellent organization and multitasking abilities and a proven track record for meeting strict deadlines. 25 points