Credit and Collection Specialist, Contract

EcolabOakville, Ontario, Canada

30+ days ago

Salary

CA$20.00 hourly

Job type

Full-time

Job description

JOB DESCRIPTION

Ecolab is seeking a Credit & Collections Specialist, 6-month contract to provide administrative support to Ecolab’s field sales team in Ontario by managing past due invoice collection, pricing issues, customer inquiries and other credit-related disputes. This position will be project-based to support and advance the A / R and A / P program for one of Ecolab Canada’s largest customer base.

What’s in it For You :

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do :

Conduct payment collection of outstanding customer accounts via outbound phone calls, order review, intranet websites, various customer A / P portals, and email correspondence

Respond to incoming calls and mail from aligned accounts

Track misaligned payments and ensure reconciliation of credits on customer accounts

Liase with different departments both with internal and external customers to support and resolve all credit issues and misalignment

Provide regular updates through reporting, customer statement and invoicing

Ensure banking and credit information of customers are accurately set up

Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR

Research and resolve disputes and invoice issues in a timely manner

This position will be a hybrid position which will require attendance at Ecolab’s Mississauga office about 3-4 times per month and the remaining time will be working from home.

Minimum Qualifications :

Post secondary education required!

2 years of experience working in credit, finance, accounting, customer service, and / or related technical or customer service field

No immigration sponsorship available

Preferred Qualifications :

Bachelor’s degree in a finance, accounting, business or a related field

Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained

Credit / collections experience and / or customer service experience related to large corporate customers

Experience in Microsoft Office (Word, Outlook and Access)

Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines

Effective oral and written communication skills

Must have demonstrated initiative and ability to work independently

Self-motivated and both detail and process oriented

Proven analytical and problem solving skills

Strong critical thinking and decision making skills

Ecolab is dedicated to Employment Equity!

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.